Nataliya Phillips
West Hollywood,CA
Summary
Longtime Creative Business Owner bringing seven years of entrepreneurial experience since the age of 19. Dedicated and personable with extensive experience and background spent in the entertainment industry. Seven years of managing administrative and sales operations and personnel. Clear understanding of tasks and training. Always motivated to learn, grow and excel. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand and resolve professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Well-versed in training, educating, motivating and supporting staff members. Proven leader with engaging demeanor and success working in most demanding environments. Talented in training and mentoring successful teams. Focused on smoothly overseeing financial, personnel and operational facets.
Top-tier skills in business and operations management. Analytical problem solver and critical thinker with remarkable decision-making and multi-tasking abilities. Detail-oriented. Expert in industry protocols and committed to punctuality. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills.
Overview
7
7
years of professional experience
Work History
Multiplatinum Songwriter & Singer
Kobalt Music Group
West Hollywood, 90048
05.2015 - Current
- Devised processes to boost long-term business success and increase profit levels.
- Studied market to determine optimal pricing of goods and services and to capitalize on emerging opportunities.
- Established, optimized and enforced business policies to maintain consistency and high-quality standards across industry operations.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Input income and expense details into database to track business finances and address variances.
- Drafted invoices for completed work.
- Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
- Used business software packages to maintain files and administrative records.
- Consulted with customers to assess needs and propose optimal solutions
- Built loyal account base and long-term business relationships with clients.
- Maintained cleanliness and organization of workspace, working closely with employees to systemize tasks.
- Studied intensively with A&R's, Executives, CEO's, Managers, Business Managers, Consultants, Attorneys, Managers, Venue Managers, Artists, Songwriters, Producers, coaches, etc to develop and enhance performance skills..
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
- Kept all building areas and equipment functional and well-organized to promote business performance.
- Optimized team hiring, training and performance.
- Promoted business via social media to generate leads and maximize brand identity.
- Provided elite customer service by resolving escalated problems and calmly responding to shifting priorities.
- Oversaw business budget planning and administration, accounting functions, purchasing and bi-weekly payroll to handle financial needs.
- Fulfilled customer shipping needs by completing all purchase orders and customer invoices.
- Maintained up-to-date administrative records to monitor operational conditions.
- Outlined finances, goals and daily operations of company in detailed business plans.
- Coached and mentored employees through effective recruitment, hiring and goal setting methods.
- Determined best courses of action for company based on regional market trends and demands.
- Reconciled daily sales, returns and financial reports in QuickBooks, etc.
- Employed prompt decision-making and in-depth research to resolve issues.
- Provided financial management through preparation of bank deposits and settlement of sales, returns and transaction reports.
- Collaborated with development teams, internal customers and product line management to verify delivery of desired quality requirements to distributors.
- Trained and prepared voice, using various melodies and ranges such as soprano, tenor, alto and bass.
- Interpreted different music by making use of voice production, harmony, rhythm and melody to present characterization.
- Arranged instruments to accompany vocals such as piano or saxophone.
- Applied knowledge of harmony, melody, rhythm and voice production to individualize presentations and maintain audience interest.
- Maintained motivated and well-paid sales team by calculating commission payments on time.
- Planned and organized concerts.
- Taught private vocal lessons to students.
- Organized and managed concerts, master classes and recordings.
- Recruited and auditioned creatives.
- Composed and taught plethora of musical pieces (Master Recordings)
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Education
High School Diploma -
John Curtin College of The Arts
Perth, AustraliaSkills
- Strong Interpersonal and Communication Skills
- Time Management and Organization
- Documentation and reporting
- Systems monitoring
- Scheduling
- Bookkeeping
- Administrative support
- Office management
- Travel coordination
- Payroll and budgeting
- Sorting and labeling
- Staff Management
- Database administration
- Mail handling
- Analytical Thinking and Problem Solving
Languages
English
Native or Bilingual
Russian
Native or Bilingual
Timeline
Multiplatinum Songwriter & Singer
Kobalt Music Group
05.2015 - Current
High School Diploma -
John Curtin College of The Arts
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