Summary
Overview
Work History
Education
Skills
Languages
Certification
Accomplishments
Affiliations
Timeline
Generic

Nataly Castillo

Lake Hopatcong,NJ

Summary

Dedicated and highly skilled event planner. Proven track record in managing all aspects of event logistics, including budget oversight, vendor coordination, and guest management. Skilled in crafting unforgettable experiences. through thorough planning, innovative, problem-solving, and keen attention to detail. Excellent communicator with a knack for negotiating contracts and building strong relationships with clients and stakeholders. Dedicated to producing outstanding events that surpass client expectations and meet strategic goals.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Camp Jefferson

Head Counselor
Lake Hopatcong, NJ
06.2024 - Current
  • Ability to lead and motivate a team of counselors and campers. Setting a positive example, making decisions, and managing conflicts
  • Strong verbal and written communications are crucial for interacting with campers, parents, and staff
  • Skill in planning and organizing daily activities, schedules, and logistics. This helps in managing the camp's operations smoothly and ensuring the activities run on time.
  • Working well with other. counselors and staff members. Creating a positive camp environment and ensuring that all aspects of camp function effectively

Waitress

Jefferson Diner
Lake Hopatcong, NJ
12.2023 - Current
  • Presented food and beverages to guests at tables.
  • Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
  • Prepared salads, appetizers and garnishes to assist kitchen staff.
  • Utilized POS system to total meal costs and add taxes for final bill calculation.
  • Presented menus to patrons to answer questions about menu items and make recommendations.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.

Waitress

Adams Family Restaurant
Budd Lake, NJ
01.2020 - Current
  • Explained menu items, describing ingredients and cooking methods upon request
  • Presented menus and answered questions regarding items
  • Prepared checks, itemizing total meal costs and taxes
  • Trained new employees to perform duties
  • Presented food and beverages to guests at tables
  • Took reservations and to-go orders to streamline process for both customer and restaurant
  • Assisted in preparing salads, appetizers and desserts to speed up food service
  • Informed customers of daily specials and signature menu items.

Vice President of Membership

Delta Zeta Sorority
Galloway, NJ
11.2022 - 12.2024
  • Delivered marketing strategy updates to upper-level management
  • Planned and facilitated meetings to share marketing plans and explain future business goals
  • Interviewed and hired talented individuals to add value to marketing team
  • Conducted research to determine ideal markets for products and services
  • Prepared marketing campaign budgets with finance personnel.

Ulta Beauty

Task associate
Mays Landing, NJ
09.2023 - 05.2024
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Motivated and encouraged team members to communicate more openly and constructively with each other.

Counselor

Cradles To Crayons Child Care & Learning Center
Morristown, NJ
06.2016 - 03.2018
  • Observed behavioral issues to alert parents or guardians
  • Managed crafts and other hands-on activities to engage kids and promote development
  • Introduced learning activities and imaginative play to teach children to explore
  • Secured indoor and outdoor premises to protect children.

Education

Bachelor of Science in Hospitality,Tourism, And Event Management -

Stockton University
Galloway, NJ
05.2024

Skills

  • High-Volume Dining
  • Point of Sale (POS) System Operations
  • Menu Memorization
  • Workflow Coordination
  • Verbal and Written Communication
  • Strategic Planning and Alignment
  • Research and Development
  • Strategic Marketing
  • Relationship Building
  • Pricing Strategies
  • Special events planning
  • Event Planning
  • Events Requirements Gathering
  • Leads Event Meetings
  • Events Planning Trends
  • Managing events start to finish

Languages

  • English, Native/ Bilingual
  • Spanish, Professional

Certification

  • CPR certification

Accomplishments

  • Hospitality Honor Society

Affiliations

  • Love Blue (Beach Cleanups) Every Sunday
  • Raising money For Speech and hearing, by helping create events that were broadcasted throughout Stockton University to bring awareness to Speech and Hearing

Timeline

Camp Jefferson

Head Counselor
06.2024 - Current

Waitress

Jefferson Diner
12.2023 - Current

Ulta Beauty

Task associate
09.2023 - 05.2024

Vice President of Membership

Delta Zeta Sorority
11.2022 - 12.2024

Waitress

Adams Family Restaurant
01.2020 - Current

Counselor

Cradles To Crayons Child Care & Learning Center
06.2016 - 03.2018

Bachelor of Science in Hospitality,Tourism, And Event Management -

Stockton University

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