Administrative Assistant
Affordable Dentures and Implants
07.2020 - 02.2021
- Greet patients with warm and welcome attitude
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Helped patients complete necessary medical forms and documentation.
- Provided excellent customer service to create positive experiences and build patient trust.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.