Nataly Degante
Los Angeles,CA
Summary
Motivated Social Worker with comprehensive knowledge of social justice issues and systems affecting marginalized communities. Passionate about developing and facilitating programs to support communities in need. Collaborative and analytical advocate builds strategic partnerships, advocate for clients and advance change for communities in need.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Community Advocate
Los Angeles Center For Law And Justice
08.2022 - 08.2023
- Provide direct support and advocacy to clients, including survivors of domestic violence, sexual assault, and human trafficking.
- Court Accompaniment and Police Report Assistance for survivors of domestic violence, sexual assault and human trafficking, to provide emotional support.
- Safety Planning to assist survivors remain safe during dangerous encounters.
- Assist with public benefit applications such as Cal fresh, Cal works and Medical.
- Provide linkage to shelters, counseling, healthcare, food and housing assistance
- Conduct comprehensive needs assessments and assist clients in accessing legal, social, and support services.
- Empower clients through information sharing, emotional support, and crisis intervention.
- Assist attorneys in preparing legal documents and supporting materials for client representation.
- Coordinate with legal teams and service providers to ensure comprehensive and holistic client support.
- Maintain accurate and up-to-date case files and documentation.
- Conduct community outreach events to raise awareness of legal rights and available resources.
Career Guidance Counselor Assistant
East Los Angeles Community College
03.2019 - 08.2023
- Provide information about the college's academic programs, admissions requirements, and enrollment procedures.
- Assist students with the application process, including providing guidance on required documents and deadlines.
- Respond to general inquiries and direct students to appropriate resources and departments.
- Process student applications accurately and efficiently.
- Maintain student records and ensure data integrity in the college's student information system.
- Review application materials for completeness and compliance with college policies.
- Coordinate with other college departments to gather necessary information for application evaluation.
- Guide students through the course registration process, including class selection and schedule adjustments.
- Assist with course add/drop procedures, waitlists, and prerequisite verification.
- Participate in campus tours and orientation programs for incoming students.
- Help orient new students to campus facilities, academic resources, and support services.
- Assist in coordinating and promoting enrollment-related events and workshops.
- Provide basic information regarding financial aid opportunities and procedures.
- Assist students with fee payment processes, payment plans, and related inquiries.
- Direct students to the Financial Aid Office for more complex financial aid matters.
- Collaborate with the college's recruitment team to represent the Enrollment Department at high schools, college fairs, and community events.
- Support recruitment efforts by disseminating enrollment materials and answering questions from prospective students.
Social Work Student Intern
Vista Del Mar Child And Family Services
08.2021 - 04.2022
- Maintained client reports to track client progress, record interventions and provide relevant data for analysis.
- Assisted social workers with medical records reviews to facilitate improved performance and quality assurance.
- Conducted research and wrote reports to provide accurate and up-to-date summaries of client conditions.
- Documented services provided meticulously by keeping accurate records of activities, interactions and conversations.
- Consulted with other professionals to gain insight and advice and build strong network within organization.
- Participated in professional development and training opportunities to enhance clinical skills.
- Monitored clients' progress to adjust treatment plans accordingly.
- Conducted home visits to assess clients' home environment and provide support.
- Documented client progress and activities in accordance with agency policies and procedures.
- Assisted clients in identifying community resources and connecting with appropriate services.
Customer Service Dispatcher
First Class Vending
02.2016 - 08.2018
- Answered phone calls and responded to customer emails.
- Monitored vehicle locations to coordinate timely arrivals.
- Communicated with customers to provide delivery updates and resolution.
- Monitored and tracked dispatch communication systems.
- Assisted in resolving customer complaints and grievances.
- Coordinated with drivers to facilitate efficient delivery routes and timely deliveries.
- Utilized dispatch software to enter customer orders, deliveries and receipts.
- Facilitated communications between customers and field personnel to answer questions or resolve concerns.
- Preserved accurate records of dispatched orders, deliveries and receipts.
- Monitored flow of paperwork and directed information to appropriate departments.
Education
Master of Arts - Social Work
California State University - Los Angeles
Los Angeles, CA05.2023
Bachelor of Arts - Social Work
California State University - Los Angeles
Los Angeles, CA05.2022
Associate of Arts - Psychology
East Los Angeles College
Monterey Park, CA08.2020
Associate of Arts - Sociology
East Los Angeles College
Monterey Park, CA07.2020
Skills
- Critical Thinking
- Active Learning
- Cultural Competence
- Empathy and Active Listening
- Conflict Resolution
- Documentation and Record Keeping
- Case Management
- Advocacy
- Time Management
- Interdisciplinary Collaboration
- Resource and Referral
Certification
- First Aid & CPR Certified
- Domestic Violence Education 40 Hour training Certificate
- Motivational Interviewing Training Certificate
- Implicit Bais and Cultural Competency Training Certificate
Languages
Spanish
Native or Bilingual
Timeline
Community Advocate
Los Angeles Center For Law And Justice
08.2022 - 08.2023
Social Work Student Intern
Vista Del Mar Child And Family Services
08.2021 - 04.2022
Career Guidance Counselor Assistant
East Los Angeles Community College
03.2019 - 08.2023
Customer Service Dispatcher
First Class Vending
02.2016 - 08.2018
Master of Arts - Social Work
California State University - Los Angeles
Bachelor of Arts - Social Work
California State University - Los Angeles
Associate of Arts - Psychology
East Los Angeles College
Associate of Arts - Sociology
East Los Angeles College
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