Nataly Flores
Houston,TX
Summary
Offering strong interpersonal skills and natural ability to connect with customers, eager to learn and develop in sales environment. Brings understanding of sales techniques and customer engagement strategies. Ready to use and develop communication and organizational skills in Desired Position role.
Overview
3
3
years of professional experience
Work History
Sales Associate
Gomez Western Wear
07.2022 - 05.2025
- Provided exceptional customer service, addressing inquiries and resolving issues efficiently.
- Assisted in inventory management, ensuring stock levels met demand and minimizing discrepancies.
- Collaborated with team members to achieve sales targets and enhance store performance.
- Maintained product displays, ensuring items were visually appealing and accessible to customers.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Collaborated with management team to develop sales strategies and goals, aligning with company objectives.
- Used in-store system to locate inventory and place special orders for customers.
- Performed cash, card, and check transactions to complete customer purchases.
Education
Construction Project Management
San Jacinto College
Houston, TXSkills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Reliable and punctual
- Goal oriented
- Cash handling
- Money handling
- Flexible schedule
- Cash register operation
- Stocking and receiving
- Store opening and closing
- Sales expertise
- Inventory control
Languages
English & Spanish
Native or Bilingual
Timeline
Sales Associate
Gomez Western Wear
07.2022 - 05.2025
Construction Project Management
San Jacinto College
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