Nataly Lazo
Houston
Summary
Highly motivated Sales Representative with solid experience in cultivating client relationships, executing sales strategies, and exceeding revenue goals. I’m known for building rapport with clients to foster loyalty. I'm also an efficient cashier with experience in fast-paced retail environments. Known for accuracy in handling financial transactions, and balancing cash drawers. Skilled at customer service, offering prompt, and friendly checkout experiences. I've improved transaction times through effective communication and organization skills, enhancing overall customer satisfaction. I make good customer connections to ensure a successful experience. I’m experienced in fast-paced environments and adaptable to last-minute changes.
Overview
3
3
years of professional experience
Work History
Cooking Connection Partner
HEB Grocery Store
houston t
08.2025 - Current
- Assisted customers with product selections and inquiries to enhance their shopping experience.
- Maintained store cleanliness and organization to promote a welcoming environment.
- Trained new partners on store policies, procedures, and customer service best practices.
- Engaged customers with product samples and answered questions effectively.
- Set up promotional displays to enhance product visibility and appeal.
- Demonstrated various food products to customers.
Customer Service Cashier
H-E-B
Houston
10.2022 - 07.2025
- Operated cash registers to process payments for goods and services.
- Received payment by cash, check, credit cards, vouchers, EBT, or automatic debits.
- Ensured cleanliness and organization of check-out areas.
- Built loyal clientele through friendly interactions and consistent appreciation.
- Addressed customer questions and concerns regarding products and services.
- Provided support to various departments as required.
- Assisted Spanish-speaking customers.
Education
High School Diploma -
J Frank Dobie High School
Houston, TX05-2023
Some College (No Degree) -
San Jacinto College
Pasadena, TXSkills
- Customer service
- Bilingual communication
- Cash register operation
- Customer relations
- Multitasking and organization
- Excellent communication
- Sales support
- Customer engagement
- Cooking knowledge
- Adaptability
- Food demonstration
Languages
Spanish
Professional
Affiliations
- I was a para-professional, assisting teachers in multiple schools in any areas they needed.
- Volunteer in various events in school, work, and special events.
- Participated in the AFJROTC program for Four years and became part of Senior Staff, being in command along four other cadets.
Accomplishments
- Graduated High school with a language Honors class.
- I was also part of the Student Council.
- Graduated High School with Two CTE certificates and awards.
Timeline
Cooking Connection Partner
HEB Grocery Store
08.2025 - Current
Customer Service Cashier
H-E-B
10.2022 - 07.2025
High School Diploma -
J Frank Dobie High School
Some College (No Degree) -
San Jacinto College