Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Nataly Leon

Salinas,CA

Summary

Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities. Skilled Worker learns new processes quickly and adapts to customer and company needs. Hardworking, focused and diligent with good people and problem-solving abilities. Fluent in English and Spanish.

Overview

15
15
years of professional experience

Work History

Caregiver

IHSS - In Home Supportive Services
06.2020 - Current
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Transported clients to and from medical appointments with safety and efficiency.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.

Cashier

Cardenas Markets
10.2019 - 01.2020
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Answered questions about store policies and addressed customer concerns.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Learned duties for various positions and provided backup at key times.
  • Maintained current knowledge of store promotions and highlighted sales to customers.

Videographer/Production Worker

JL Productions
08.2008 - 04.2019
  • Followed safety procedures and guidelines to maintain safe working environments.
  • Used equipment properly to avoid workplace hazards or injuries.
  • Resolved issues quickly to maintain productivity goals.
  • Organized work to meet demanding production goals..
  • Took on additional shifts during peak work periods to keep projects on schedule.
  • Inspected final products to assess compliance with quality standards and established tolerances.
  • Made sure that products were produced on time and are of good quality.
  • Organized and prepared workstations and materials needed for operations to maximize productivity.
  • Participated in regular meetings with team members to discuss production updates.

Manager

Papa Murphy's Take And Bake Pizza
05.2016 - 02.2019
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Onboarded new employees with training and new hire documentation.
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
  • Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
  • Controlled costs to keep business operating within budget and increase profits.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Improved marketing to attract new customers and promote business.
  • Planned and budgeted accurately to provide business with resources needed to operate smoothly.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Controlled resources and assets for department activities to comply with industry standards and government regulations.

Education

High School Diploma -

Alisal High School
Salinas, CA
06.2013

Associate of Business Administration - Business Administration And Management

Hartnell College
Salinas, CA
06.2017

Skills

  • Time Management
  • Status Updates
  • Multitasking and Organization
  • Customer Service
  • Public Relations
  • Managing Routines
  • Bilingual
  • Multitasker
  • Reliable

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Caregiver

IHSS - In Home Supportive Services
06.2020 - Current

Cashier

Cardenas Markets
10.2019 - 01.2020

Manager

Papa Murphy's Take And Bake Pizza
05.2016 - 02.2019

Videographer/Production Worker

JL Productions
08.2008 - 04.2019

High School Diploma -

Alisal High School

Associate of Business Administration - Business Administration And Management

Hartnell College

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Nataly Leon