Nataly Lopez
Winnemucca,NV
Summary
Dynamic and results-driven professional with a positive attitude and proven team leadership at Walmart. Expert in cash handling and customer service management, I fostered a collaborative environment that boosted employee morale and enhanced performance. Successfully streamlined processes, improving department efficiency and accountability while mentoring staff to achieve high standards.
Diligent [Desired Position] with proven track record in managing team operations and ensuring smooth workflow. Successfully led teams in meeting objectives while maintaining high standards of quality and efficiency. Demonstrated leadership and problem-solving skills in dynamic environments.
Experienced with team supervision, operational efficiency, and staff training. Utilizes strong leadership to maintain productivity and morale. Track record of implementing effective processes and adapting to changing needs.
Handles team needs with forward-thinking strategies and strong focus on daily requirements. Well-coordinated planner successful at coordinating schedules and workflows to meet business demands. Superior work ethic combined with resourceful and upbeat nature.
Overview
6
6
years of professional experience
Work History
Shift Leader
Maverik Adventure's First Stop
03.2023 - 03.2025
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
- Enforced company policies and regulations with employees.
- Developed strong communication skills among staff members by encouraging open dialogue during shift meetings or one-on-one discussions.
- Improved team productivity by implementing efficient scheduling and task delegation methods.
- Assisted managers in setting goals for each department within the store and monitored progress toward those objectives regularly.
- Supported a culture of continuous improvement by identifying and addressing areas for potential growth, both individually and as a team.
Department Lead
Walmart
06.2019 - 03.2023
- Mentored new hires within the department, providing guidance on company policies and procedures as well as job-specific tasks.
- Boosted overall employee morale by fostering a positive work environment and promoting open communication.
- Oversaw efficient inventory stocking and supply rotation.
- Set up displays and trained employees on current promotions.
- Delegated tasks efficiently, maximizing the use of resources while maintaining high-quality output from the team members.
- Improved department efficiency by streamlining processes and implementing time-saving strategies.
- Led team to achieve high performance standards through consistent coaching and feedback.
- Identified areas for improvement within the department, developing action plans to address those needs effectively.
- Collaborated with other departments to improve interdepartmental communication, enhancing overall organizational effectiveness.
- Established clear expectations for team members, leading to improved accountability and performance levels.
- Coordinated efforts among team members during times of change or crisis management situations.
- Monitored customers and employees to evaluate loss prevention risks, performance and customer service.
- Communicated with managers of other departments to maintain transparency.
Education
High School Diploma -
Lowry High School
Winnemucca, NV06-2019
Skills
- Positive attitude
- Cash handling
- Team leadership
- Problem-solving
- Team motivation
- Strong verbal and written communication
- Training assistance
- Creative problem solving
Languages
English
Native or Bilingual
Timeline
Shift Leader
Maverik Adventure's First Stop
03.2023 - 03.2025
Department Lead
Walmart
06.2019 - 03.2023
High School Diploma -
Lowry High School
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