Nataly Martinez
Baltimore,MD
Summary
Organized and efficient Medical Assistant with Experience and 5+ years of experience with customer service. Compassionate patient care. Skillful in administrative and clinical tasks. Compliant with practice standards.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Certified Clinical Medical Assistant
Baltimore Medical System
05.2023 - Current
- Utilized electronic health records software proficiently to input data accurately, facilitating smooth transitions between healthcare providers during patient handoffs.
- Called and faxed pharmacies to submit prescriptions and refills.
- Prepared patients for examinations or treatments, positioning them properly to ensure comfort throughout the procedure while assisting healthcare professionals as needed.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Scheduled patients appointments (Behavioral health, Internal Medicine, Family Practice, OBGYN, Substance Abuse, Pediatrics).
- Recognized potential emergencies, acting swiftly to notify appropriate personnel and initiate necessary protocols for patient safety.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted. Inventory specialist.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- In house Lab testing, EKGs, Administering Medication, Vaccinations, PKU, Referrals.
Sales Associate
Aeropostale
10.2021 - 04.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Cashier
Chipotle
10.2019 - 09.2020
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Kept work area clean and safe for all staff members.
- Trained New staff members.
- Worked different stations so i can be more flexible when my coworkers needed help.
Education
High School Diploma -
Mergenthaler Vocational Technical Highschool
Baltimore, MD06.2021
Skills
- HIPAA Compliance
- Immunization Administration
- Vital signs
- Clinical Documentation
- Patient Intake Process
- Medical Office Procedures
- Specimen Collection
- Patient Scheduling
- Medical Terminology
- Adaptable and Flexible
- EMR / EHR
- Medical terminology knowledge
- Customer Service
- Fluent in Spanish and English
Certification
- CCMA - Certified Clinical Medical Assistant (NHA)
- BLS CPR certification
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Certified Clinical Medical Assistant
Baltimore Medical System
05.2023 - Current
Sales Associate
Aeropostale
10.2021 - 04.2022
Cashier
Chipotle
10.2019 - 09.2020
High School Diploma -
Mergenthaler Vocational Technical Highschool
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