Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.
Overview
3
3
years of professional experience
Work History
Cashier
Brooklyn Fare
New York, New York
06.2022 - Current
Greeted customers and answered any questions they had about the store's products and services.
Assisted customers over the phone regarding store operations, product information and order placement.
Manage and process sales transactions, provide quality service to customers, redeem coupons, educate customers on promotions
Conducted price checks for special orders or discounts as requested by customers.
Collaborated with other staff to increase efficiency during peak hours
Processed returns and refunds
De-escalated customer complaints and referred issues to management when needed
Created a presentable and welcoming checkout area
Completed sales orders in-person and online
Bakery
Food fair
Bronx, NY
08.2021 - 12.2021
Received customer orders while handling payment
Prepared and served hot drinks including coffee, espresso, and teas
Prepared and served bakery goods including cakes, cookies, and sandwiches
Rotated stock as needed to keep freshness intact.
Provided customer service by answering questions about menu items or taking orders from customers.
Ordered and received stock supplies
Cleaned, sanitized, and organized work area, equipment, and utensils Prepared and delivered catering orders