Nataly Orama Torralbas
32 62 Sw 23 St Unit A Miami,FL
Summary
Dynamic professional with a strong background in customer service, adept at enhancing client satisfaction and resolving complaints. Skilled in medical documentation and communication, I excel in creating supportive environments and collaborating effectively, ensuring optimal patient care and health education. Committed to delivering quality service and fostering positive interactions. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
6
6
years of professional experience
Work History
Premium Market
Esteban Munet
Miami, FL
08.2023 - 12.2024
- Assisted with customer requests and answered questions to improve satisfaction.
- Interacted politely with customers to promote quality service during checkout.
- Answered customers' questions and provided information on store procedures or policies.
- Resolved customer complaints regarding sales and service.
Assistant Teacher
Antonio Maceo School
Cuba, Holguin
02.2019 - 10.2022
- Contributed to development of syllabi, visual aids, answer keys, supplementary notes and class discussion topics.
- Utilized educational technology to enhance classroom learning.
- Created and maintained a safe and engaging learning environment for all students.
- Worked one-on-one with special needs students to help navigate through school challenges.
Education
Home Health Aide
Florida State Nurses Coalition
Miami, FL11-2024
GED -
Camilo Cienfuegos Gorriaran
Cuba07-2016
High School Diploma -
Lidia Esther Doce Sanchez
Cuba07-2014
Skills
- Home health assistance
- Patient care
- Medical documentation
- Health education
- Customer service
- Communication skills
- Collaboration
- Communication
- PPE compliance
- Excellent communication
References
References available upon request.
Timeline
Premium Market
Esteban Munet
08.2023 - 12.2024
Assistant Teacher
Antonio Maceo School
02.2019 - 10.2022
Home Health Aide
Florida State Nurses Coalition
GED -
Camilo Cienfuegos Gorriaran
High School Diploma -
Lidia Esther Doce Sanchez
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