Nataly Rendon
Health Education Specialist
San Pablo,CA
Summary
Accomplished Health Education Specialist with a proven track record at Contra Costa County Health Services, adept in client counseling and utilizing Epic software. Demonstrated expertise in creating impactful health education programs and fostering significant improvements in community health literacy. Excel in leveraging Microsoft Office suite and health promotion skills to achieve operational excellence and client satisfaction.
Overview
10
10
years of professional experience
Work History
Health Education Specialist
Contra Costa County Health Services
Concord, CA
11.2023 - Current
- Serve as the primary contact between students, parents, and the CCHSD school-based health clinics at Middle and/or High Schools in Contra Costa County.
- Coordinating classroom outreach to inform students and school staff about clinic services.
- Act as a liaison between school sites and mobile clinics.
- Providing one-on-one counseling on adolescent sexual health and making appropriate referrals.
- Holding daily office hours on campus for students, and scheduling student appointments in CCLink and EPIC.
- Collaborating with Clinic Services staff to maintain clinic operations.
- Enrolling and referring students to Medi-Cal insurance programs.
- Maintained accurate records and documentation in accordance with agency policies and procedures.
- Created safe spaces within schools where at-risk students could access mental health resources.
- Adhered to professional codes of conduct including HIPAA regulations when handling confidential information.
- Summer sexual health education at Contra Costa Juvenile Hall
Clerk
Contra Costa County Health
07.2022 - 11.2023
- Patient registration for various Public Health Clinic Services health clinics: Confidential School-Based, Dental, IZ, Pediatrics, Sexual Health, Women's Health, and Occupational Health.
- School-Based Clinics: -Adapt to student and staff communication preferences including verbal language, unspoken social cues, and pre-registration documented needs -Ensure work area provides a safe, confidential, and welcoming space for student care
- Receive and execute directives from various medical staff, co-workers, supervisors, and managers
- Provide collaborative feedback regarding program/clinic workflow patient engagement, and patient access
- Create and maintain complex confidential files and recordkeeping
- EPIC System: Appointment scheduling, registration, & transcribe written medical orders
- Process Medi-Cal program forms according to patient needs and regulation requirements
- Performed data entry tasks to update customer accounts records.
- Entered data into computer systems accurately and efficiently.
- Followed confidentiality rules to preserve data quality and reduce potential information compromise.
Case Manager Intern
Sacramento Self Help Housing
Sacramento, USA
05.2020 - 05.2021
- Identified service gaps and located needed resources for individuals, including housing, work placement, and other support.
- Worked with clients to improve life choices and maximize the benefits of programs.
- Determine needed and relevant interventions based on each client's cognitive abilities, and current needs.
- Reviewed documentation and input data into the computer system to complete the eligibility process, re-certifications, and tenant move-outs.
- Monitored and evaluated client progress compared to measurable treatment and care plan goals.
- Referred the client or family to appropriate community resources to obtain support for mental or physical illness.
- Educated clients about different forms of assistance available within the community.
- Identified resources available in the community to assist clients with meeting their goals.
- Maintained accurate records on all client interactions and progress notes.
After School Teacher
El Cerrito
El Cerrito, USA
08.2019 - 03.2020
- Adhered to policies and carried out the established procedures
- Always maintained visual supervision of children, with specific attention at the play field
- Practicing safety drills such as fire and earthquake safety
- Eagerly established open communication and positive relationships with students, parents, peers, and administrative staff
- Supplied supplemental, one-to-one teaching instruction for at-risk or struggling students
- Developed and implemented lesson plans that incorporated fun, hands-on activities for students.
- Implemented classroom rules and regulations in order to maintain order during class time.
- Assisted students in completing homework assignments and projects.
- Supervised a group of 10-15 children in an after school program setting.
Student Data Entry Specialist
California Department of Public Health
Richmond, USA
08.2014 - 08.2018
- Provide and promote health care resources for families.
- Send appropriate educational materials to Spanish-speaking families with children exposed to lead, to protect them from future effects.
- Spanish Translator for Spanish speaking families
- Conducted office duties, such as use of office equipment, fax copies, phone calls, and computer usage
- Responded to daily inquiries and requests within mandated timeframe to meet deadlines
- Completed accurate and efficient data entry and database updates to support business operations
- Organized files, updated customer information, and generated reports as requested.
- Maintained client confidence by keeping information confidential.
- Provided administrative support such as filing, photocopying, scanning, faxing, and sorting mail.
Education
B.A - Social Work
Sacramento State University
Sacramento, CA08.2020
AA - Sociology, Liberal Arts & Humanities, Social & Behavioral Sciences
Contra Costa College
Skills
- Microsoft Office
- Windows
- Word
- Excel
- Outlook
- Teams
- Epic software
- Medi-Cal software
- Client counseling
- Health promotion
Languages
- Spanish, Native/Written and Verbal
- English, Expert Proficiency
Technologyusage
- Microsoft Office including Windows, Word, Excel, Outlook, and Teams
- Epic software
- Medi-Cal software
Languages
Spanish
Professional
Timeline
Health Education Specialist
Contra Costa County Health Services
11.2023 - Current
Clerk
Contra Costa County Health
07.2022 - 11.2023
Case Manager Intern
Sacramento Self Help Housing
05.2020 - 05.2021
After School Teacher
El Cerrito
08.2019 - 03.2020
Student Data Entry Specialist
California Department of Public Health
08.2014 - 08.2018
B.A - Social Work
Sacramento State University
AA - Sociology, Liberal Arts & Humanities, Social & Behavioral Sciences
Contra Costa College
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