Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.
Overview
18
18
years of professional experience
Work History
SPED Clerk
Anahuac ISD
09.2023 - Current
Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
Improved customer satisfaction by promptly answering inquiries and providing accurate information.
Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
Early Childhood Educator
Met Head Start
07.2021 - 09.2023
Supported children with special needs, creating customized learning strategies to accommodate various abilities.
Maintained and fostered positive and constructive interactions with staff, families, and children.
Boosted children''s social skills development through group projects and collaborative games.
Sanitized toys and play equipment each day to maintain safety and cleanliness.
Paraprofessional Aide
Anahuac ISD
07.2018 - 07.2021
Assisted classroom teacher in supervising snack time and indoor and outdoor play.
Assisted teachers in managing classroom behavior, contributing to a focused and positive learning environment.
Monitored student understanding during lessons, providing immediate feedback to clarify misconceptions as necessary.
Enhanced student comprehension by providing one-on-one support and carefully tailored instruction methods.
Strengthened communication between home and school by regularly updating parents on their child''s progress and challenges.
Store Manager
Bi Rite Grocery Store
03.2007 - 01.2015
Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Managed inventory control, cash control, and store opening and closing procedures.
Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Assisted with hiring, training and mentoring new staff members.
Education
Certificate - CDA
Lamar Institute of Technology
Beaumont, TX
05.2010
High School Diploma -
Brackett High School
Brackettville, TX
05.2004
Skills
Customer Satisfaction
Cash Handling
Cash Management
Filing systems
Database entry
Administrative Support
Prioritization
Basic accounting
Schedule and calendar management
Multitasking
Time Management
Problem-Solving
Languages
Spanish
Native or Bilingual
Timeline
SPED Clerk
Anahuac ISD
09.2023 - Current
Early Childhood Educator
Met Head Start
07.2021 - 09.2023
Paraprofessional Aide
Anahuac ISD
07.2018 - 07.2021
Store Manager
Bi Rite Grocery Store
03.2007 - 01.2015
Certificate - CDA
Lamar Institute of Technology
High School Diploma -
Brackett High School
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