Nataly Rodriguez

Help customer with questions, refresh bathroom, recollect trash and recycle, desinfectan touching point.

• Developed and implemented differentiated instruction strategies to accommodate diverse learning styles, resulting in increased student engagement and success.
• Fostered student curiosity and interest through creative hands-on activities.
• Created and developed lesson plans to meet students' academic needs.
• Communicated frequently with parents about student growth and progress, recommending at-home reinforcement to support struggling students.

• Supervised recess, lunch and daily student intake and dismissal.
• Kept students on-task with proactive behavior modification and positive reinforcement strategies.
• Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
• Completed daily reports, meal count sheets, and attendance logs.
• Supported student physical, mental, and social development using classroom games and activities.
• Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
• Worked with teacher to identify and target opportunities for instructional improvements.
• Assisted in implementation of new learning tools, systems and materials.
• Assisted lead teacher in providing individualized attention to students, resulting in improved academic performance.

• Company Overview: marketing with Verizon
• Marketing with Verizon

• Company Overview: customer service
• Customer service
• Learned duties for various positions and provided backup at key times.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
• Provided support to fellow cashiers by stepping in during breaks or assisting with complex transactions as needed.
• Met customer service goals and exceeded customer expectations.
• Performed cash, card, and check transactions to complete customer purchases.
• Conducted inventory counts by adding each item in stock and documenting in computer system.
• Processed returns and exchanges with care, adhering to store policies while prioritizing customer satisfaction.
• Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
• Responded promptly to requests for assistance, spills and customer inquiries.
• Resolved customer complaints and maintained clean and tidy checkout area.