Nataly Salazar
SANTA CLARITA,CA
Summary
I've been at wendy's for almost 2 and half years. It is a great starter job, but I am looking to get more experience in a different area. I also was at starbucks previous to wendy's for a while as a part time summer job. I am very good with handling customers and providing good customer service. I have developed leadership and team management skills in fast-paced, customer-focused environment.
Overview
3
3
years of professional experience
Work History
Shift Leader
Wendy's
19018 Soledad Canyon Rd, Santa Clarita, CA 91351
10.2023 - Current
- Supervised daily operations, ensuring adherence to quality standards and customer service excellence.
- Trained and mentored team members on food safety practices and efficient service techniques.
- Managed inventory levels, coordinating with suppliers to maintain stock availability.
- Implemented process improvements that enhanced workflow efficiency during peak hours.
- Resolved customer complaints promptly, fostering a positive dining experience for guests.
Barista
Starbucks, Barista
Sylmar, CA
06.2023 - 08.2023
- Provided exceptional customer service, ensuring a welcoming environment for all patrons.
- Engaged with customers to create personalized experiences, fostering loyalty and repeat business.
- Cleaned counters, machines, utensils, and seating areas daily.
Education
AA For Law -
College of The Canyons
Valencia, California, CA06-2027
Skills
- Daily operations supervision
- Customer service management
- Team training and mentoring
- Food safety compliance
- Inventory management
- Workflow efficiency improvement
- Complaint resolution
- Cash handling procedures
Languages
Spanish
Native or Bilingual
Timeline
Shift Leader
Wendy's
10.2023 - Current
Barista
Starbucks, Barista
06.2023 - 08.2023
AA For Law -
College of The Canyons