Summary
Overview
Work History
Education
Skills
Timeline
Generic

NATALY SANCHEZ

Oxnard

Summary

Experienced with managing front desk activities and maintaining welcoming atmosphere for clients. Utilizes strong organizational skills and attention to detail to streamline office operations. Knowledge of effective communication techniques and customer service principles to enhance visitor experiences.

Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail, and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.

Overview

2
2
years of professional experience

Work History

Part-Time Funeral Assistant

SCI INC
04.2025 - Current
  • Assist in all phases of funeral service operations, including setting up services, transporting decedents, and supporting families during visitations and services
  • Maintain cleanliness and presentation of facilities
  • Provide dignified care and respectful handling of remains

Temporary Receptionist

Archdiocese of Los Angeles
12.2024 - 02.2025
  • Supported funeral directors with preparation and coordination of services
  • Performed transport and general mortuary tasks during a high-volume season
  • Delivered compassionate service to grieving families
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Greeted and assisted clients with warmth and professionalism, creating a welcoming environment
  • Managed multi-line phone systems, routed calls efficiently, and handled high-volume inquiries
  • Scheduled appointments, coordinated calendars, and maintained organized front-desk operations
  • Handled confidential information with discretion and upheld strong attention to detail
  • Proficient in data entry, record-keeping, and front office software (e.g., Microsoft Office, CRM tools)
  • Provided administrative support to staff and management, ensuring smooth daily workflow
  • Adapted quickly to fast-paced environments and maintained composure under pressure

Security Officer

Cornwall Security Services
01.2024 - 04.2024
  • Monitored premises and ensured safety of clients and property
  • Provided conflict resolution, customer service, and incident response
  • Maintained detailed reports and logs

Education

High school diploma or GED - High School Diploma

Condor High School
Oxnard, CA
06.2018

Skills

  • Client needs assessment and personalized product/service recommendations
  • Strong communication and persuasion skills
  • Experience handling objections, closing sales, and meeting quotas
  • Trust-building and follow-up techniques for long-term client retention
  • Access control and surveillance in high-traffic or sensitive environments
  • Emergency response readiness and de-escalation skills
  • Report writing and incident documentation
  • Customer service with an authoritative yet calm presence
  • Front-desk management and professional guest interaction
  • Multi-line phone handling, appointment scheduling, and calendar coordination
  • Filing, data entry, and record-keeping with high attention to detail
  • Proficient in Microsoft Office, Google Workspace, and basic CRM systems
  • Guest interaction
  • Guest assistance
  • Compassionate communication
  • Restorative art
  • Office administration
  • Transportation logistics
  • Cleaning and maintenance

Timeline

Part-Time Funeral Assistant

SCI INC
04.2025 - Current

Temporary Receptionist

Archdiocese of Los Angeles
12.2024 - 02.2025

Security Officer

Cornwall Security Services
01.2024 - 04.2024

High school diploma or GED - High School Diploma

Condor High School

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