Dynamic administrative specialist dedicated to enhancing operational efficiency and elevating client satisfaction. Demonstrated expertise in managing complex schedules, organizing digital files, and addressing customer inquiries with precision and professionalism. Recognized for strong collaboration skills, reliability, and adaptability in fast-paced environments, complemented by a solid foundation in time management and effective communication. Committed to driving results that support organizational goals while fostering positive relationships with clients and colleagues.
Work History
Virtual Assistant
7 Years 6 Months
Metro One LPSG | 05.2019 - Current
Scheduling appointments, making phone calls, making travel arrangements, and managing email accounts.
Composed and sent over 150 emails a week using Microsoft Outlook.
Created and formatted simple office budget spreadsheets on Microsoft Excel.
Wrote, edited and formatted documents on Microsoft Word.
Executed travel arrangements by researching and booking flights and accommodations.
Monitored emails, organized inbox, and prioritized messages for supervisor..
Leveraged advanced analytical skills and technical expertise in Excel, PowerPoint, and various ERP systems to create user-friendly tools/dashboards for better tracking of business performance metrics.
Answered and screened calls to provide information, schedule appointments and take detailed messages.
Material Controller
3 Years 5 Months
ST Engineering | 06.2021 - 11.2024
Oversaw material flow within warehouse and production environments, including receiving, inspecting, storing, and issuing inventory; ensured accuracy through meticulous documentation and data entry to support efficient operations and timely fulfillment.
Conducted regular audits of warehouse operations, ensuring compliance with industry regulations and safety standards.
Reduced material wastage by implementing efficient inventory management systems.
Front Desk Receptionist
3 Years 1 Month
Five Star Call Centers | 01.2020 - 02.2023
Assist in ongoing aspects of corporate safety program with maintaining binders
Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
Routed incoming mail and messages to relevant personnel without delay.
Assisting with ordering supplies and keeping inventory closets maintained
Collected all payments, processed transactions and updated relevant records.
Completed all tasks in compliance with company policies and procedures.
Assisting with AP when needed
Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
Enhanced customer satisfaction by providing efficient and professional front desk services.
Teacher
1 Year 7 Months
Soaring Eagle Early Headstart | 01.2021 - 08.2022
Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
Gathered materials and resources to prepare for lessons and activities.
Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.
Assisted in preparation of meals and snacks to provide children with proper nutrition.
Instructed children in health and personal habits, such as eating, resting, and toileting.
Janitorial Worker
2 Years 2 Months
Two Maids & A Mop | 01.2020 - 03.2022
Improved overall facility appearance through consistent attention to detail and adherence to cleaning schedules.
Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
Caregiver
3 Years 7 Months
Brookeside | 01.2018 - 08.2021
Assisted clients with activities of daily living, promoting independence and quality of life.
Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Housekeeping
5 Years 2 Months
LaQuinta Inn & Suites | 04.2015 - 06.2020
Collaborated with housekeeping staff to ensure timely room turnovers and high-quality accommodations.
Planned work schedules, hours, areas of work and job duties to effectively render housekeeping services.
Maintained a clean, safe living environment for patients by performing light housekeeping duties.
Engaged in housekeeping tasks by replacing linens and cleaning and sanitizing patient rooms.