Experienced with customer relationship management, and administrative excellence, including clerical support and public interaction. Utilizes superior communication to achieve maximum sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.
Overview
9
9
years of professional experience
Work History
Construction Volunteer
Local Design Committee
04.2022 - Current
Consistently adhered to safety regulations while working on-site promoting a safe work environment for fellow volunteers.
Enhanced project efficiency by streamlining construction processes and effectively managing volunteer teams.
Collaborated with team members to ensure seamless communication and smooth workflow throughout all stages of construction.
Managed inventory of tools and materials efficiently, resulting in reduced waste and improved organization at job sites.
Managed an average of 20 volunteers per work day, maintaining productivity, task completion, and procuring materials.
Life Insurance Agent
Primerica
10.2020 - Current
Analyzed customers' financial situations to recommend appropriate life insurance policies.
Worked closely with underwriting to reassess rates for clients, resulting in better pricing and at times reversing denial of coverage.
Explained advantages, features, and disadvantages of various product selections; resulting in a conversion rate of 90%
Real Estate Inside Sale Agent
Ruben Luna Realtor
04.2020 - 10.2020
Generated leads for sales through cold calls and referrals.
Worked closely with clients and loan officers to facilitate appropriate loans, and improve credit reports.
Enhanced client satisfaction by promptly addressing inquiries and providing accurate information on products and services.
Increased customer satisfaction with personalized follow-up strategies.
Shift Lead
DownEast Outfitters
12.2017 - 05.2018
Delivered superior training and leadership to boost performance and help team members achieve performance targets.
Completed store opening and closing procedures.
Helped store management meet standards of service and quality in daily operations.
Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
Trained new employees and delegated daily tasks and responsibilities.
Enhanced customer experience through effective product knowledge and prompt service.
Administrative Assistant
Yesenia Espinoza Associate Broker Realtor
02.2016 - 04.2018
Coordinated appointments to show tenants and buyers prospective homes.
Promoted properties to target audiences to enhance revenue generation.
Handled over 20 weekly home sales, working with buyers, sellers and banks to facilitate smooth sales transactions and satisfied customers.
Maintained detailed property lists in ARMLS to accurately promote properties and meet client needs.
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Local Committee Member at World University Service of Canada Local CommitteeLocal Committee Member at World University Service of Canada Local Committee