Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Receptionist
Williamsburg Landing
Williamsburg, VA
07.2023 - Current
Greeted visitors and provided them with assistance.
Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
Assisted with special projects assigned by management when required.
Scheduled and confirmed reservations.
Used company badging system to create badges for new employees and residents.
Crew Member
Trader Joe's
Williamsburg, VA
11.2021 - 11.2023
Greet customers in a friendly and helpful manner, providing excellent customer service
Stock shelves with merchandise, ensuring that products are properly labeled and priced
Verified product availability in the warehouse prior to placing an order with a vendor or supplier.
Assist customers with product selection, offering suggestions as needed
Operate cash registers accurately and efficiently, processing payments and returns
Maintain cleanliness of the store, including sweeping, mopping, dusting, and stocking shelves
Unload deliveries from trucks and stock shelves accordingly
Operated manual pallet jack and electric pallet jack.
Created daily reports of inventory and order statuses for customers.
Bilingual Medical Intake Specialist
Patient Advocate Foundation
Hampton, VA
11.2020 - 11.2021
Communicated with patients with compassion while keeping medical information private.
Solicited medical history information from patients to provide best and most effective medical advice.
Completed reports, paperwork and documentation accurately and on time.
Identified appropriate community resources and provided clients with referrals.
Responded to hotline calls, offering assistance and support information after assessing needs.
Answered and logged incoming inquiries via phone, fax and email.
Pharmacy Technician
Rite Aid
Grafton, VA
03.2019 - 10.2020
Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
Interpreted and processed medication orders under supervision of pharmacist.
Inspected medication storage locations to monitor drug expiration dates and supply adequate inventory.
Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
Transmitted claims to insurance companies for payment and reconciled EOBs.
Hostess
Salsa's Mexican Grill
Newport News, VA
03.2018 - 03.2019
Greeted guests and gathered information to seat groups or place on waitlist.
Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
Escorted guests to seating area, furnished menus and highlighted daily specials.
Monitored dining area to assess server capacity and estimate wait times.
Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.