Natalya Baez
Los Angeles,CA
Summary
Driven Sales Associate. Organized and patient individual, polished in handling customers and replenishing stock. Hardworking, punctual individual with an ambitious drive. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Sales Associate
H&M Hennes & Mauritz
Glendale, California
12.2024 - Current
- Assisted customers with product selection and inquiries.
- Organized sales floor to enhance product visibility and accessibility.
- Collaborated with team members to create a welcoming environment.
- Helped customers find specific products, answered questions, and offered product advice.
- Processed truck efficiently on a daily basis.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Greeted customers and provided exceptional customer service.
- Answered incoming telephone calls to provide store, products and services information.
- Assisted customers with product selection, sizing and styling.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Maintained up-to-date knowledge of store merchandise and policies.
Florist
flower shop
Bellflower, California
08.2015 - 12.2015
- Arranged floral displays for various occasions and events.
- Assisted customers with selecting floral products and gifts.
- Maintained cleanliness and organization of the workspace.
- Processed incoming flower deliveries and ensured quality control.
- Provided excellent customer service by helping customers choose appropriate bouquets for their needs.
- Kept the store clean and organized at all times.
- Organized the store's inventory of plants, vases, containers, and other supplies.
Education
Radiology
Pasadena City College
Pasadena, CA06-2028
High School Diploma -
Edward R. Roybal Learning Center
Los Angeles, CA06-2024
Skills
- Stocking and receiving
- Store opening and closing
- Time management
- Equipment operation
- Teamwork and collaboration
- Exceptional customer service
- Merchandise display
- Fitting room maintenance
- Outgoing personality
- Excellent communication skills
- Problem-solving
- Listening skills
- Calm demeanor
- Flexible schedule
- Excellent people skills
- Product recommendations
- Shipment processing
- Multitasker
- Quick Learner
Affiliations
- Team manager for my high school football team
- Helped my mom with flower arrangements/party decorations.
Accomplishments
- High Honor roll (3.9)
- student of the month
- Team Manager award
Certification
- California Food Handlers
Languages
English
Professional
Spanish
Professional
Italian
Limited
Timeline
Sales Associate
H&M Hennes & Mauritz
12.2024 - Current
Florist
flower shop
08.2015 - 12.2015
Radiology
Pasadena City College
High School Diploma -
Edward R. Roybal Learning Center
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