Natalya Kislova
Ferndale,WA
Summary
Dedicated Environmental Services Housekeeper at St. Joseph Medical Center, skilled in cleaning and sanitizing while adhering to OSHA safety compliance. Recognized for enhancing patient experiences through meticulous attention to detail and effective time management, consistently exceeding cleanliness standards and contributing to a safe, welcoming environment. Strong communicator with a proven work ethic.
Overview
27
27
years of professional experience
Work History
Environmental Services Housekeeper
St Joseph Medical Center
06.2023 - Current
- Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
- Ensured timely completion of assigned tasks by effectively prioritizing workload based on urgency and importance.
- Practiced established infection control methods to reduce risks to patients, families, and medical staff.
- Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
- Emptied trash cans and recycling bins to promote clean, sanitary environment, and reduce odors and debris.
- Contributed to positive patient experiences by maintaining clean, orderly, and welcoming environments throughout the facility.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Removed hazardous and medical waste from exam rooms, treatment rooms, and surgery suites to minimize risks to patients and medical personnel.
- Improved infection control measures by meticulously disinfecting high-touch areas in patient rooms, restrooms, and common spaces.
- Utilized chemicals and cleaning equipment to meet facility's predetermined sanitation and cleanliness quality standards.
- Reduced cross-contamination risks with thorough cleaning practices and proper disposal of hazardous materials.
- Enhanced cleanliness standards by consistently adhering to established protocols and using appropriate cleaning solutions.
- Maintained a safe environment for patients, staff, and visitors through diligent inspection and maintenance of equipment and supplies.
- Exceeded departmental goals for cleanliness ratings through meticulous attention to detail in all aspects of daily work.
- Complied with applicable standards during cleaning of specialty areas such as labs, surgery suites, and labor and delivery rooms to maintain exceptional level of cleanliness.
- Optimized workflow efficiency with proactive communication between housekeeping team members and other departments.
Linen Technician
St Joseph Medical Center
04.2008 - 01.2020
- Conducted regular equipment maintenance checks, prolonging machine life and minimizing downtime.
- Collaborated with other departments to address any linen-related issues or concerns, promoting a positive working environment.
- Assisted in the training of new Linen Technicians, ensuring consistent service standards across the team.
- Coordinated effectively with laundry services to ensure proper care of linens as well as timely pickup and delivery schedules.
- Managed daily tasks efficiently while prioritizing urgent requests from clients or internal departments.
- Enhanced customer satisfaction by maintaining accurate inventory levels and promptly fulfilling orders.
- Reduced linen loss by implementing an effective tracking system for both incoming and outgoing items.
- Maintained a clean and organized work area, adhering to safety protocols and promoting overall workplace safety.
- Contributed to a reduction in waste by actively recycling textiles when appropriate.
- Provided exceptional customer service through clear communication and proactive problem-solving approaches.
- Performed regular audits of linen inventory to ensure accuracy of stock levels at all times.
- Optimized storage solutions for linens, maximizing space utilization within the facility.
- Trained and mentored new staff on cleaning and safety protocols.
Center Supply
St Joseph Medical Center
02.2006 - 09.2008
- Inventory stocking
- Made sure to have no expired supplys
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
- Demonstrated strong organizational and time management skills while managing multiple projects.
HCA
CDWA
02.1998 - 08.2002
- Assisted my Grandma in daily living care
- Self-motivated, with a strong sense of personal responsibility.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Assisted patients with self-administered medications.
- Provided safe mobility support to help patients move around personal and public spaces.
- Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
- Collaborated with healthcare team members to develop personalized care plans for each client, resulting in tailored support and improved wellbeing.
Education
Associate of Science - Healthcare
University
Russia 02-1985
Skills
- Cleaning and sanitizing
- Cleaning techniques
- Cleaning and sanitation
- Team collaboration
- Room preparation
- Equipment inspection
- Quality control guidelines
- Waste management
- Supply management
- Laundry services
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Hazardous chemical handling
- Storage area organization
- Environmental sanitation
- OSHA safety compliance
- Strong work ethic
- Organizational skills
- Conscientious and Detail-oriented
- Decision-making
- Safety standards and protocols
- Quality control
- Communication and interpersonal skills
- Work orders
- Supply inventory management
- New employee training
- HAZMAT training
- Basic mathematics
Languages
Russian
Native or Bilingual
Timeline
Environmental Services Housekeeper
St Joseph Medical Center
06.2023 - Current
Linen Technician
St Joseph Medical Center
04.2008 - 01.2020
Center Supply
St Joseph Medical Center
02.2006 - 09.2008
HCA
CDWA
02.1998 - 08.2002
Associate of Science - Healthcare
University
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