Natalya Reyes
Virginia Beach,VA
Summary
Dynamic and results-driven professional with experience as a Daycare Teacher at La Bon Enfants, adept at fostering communication and problem-solving skills in children. Proven adaptability and time management abilities, enhancing customer satisfaction and driving sales growth in retail management roles. Committed to creating positive experiences through clear communication and strategic initiatives.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Daycare Teacher
La Bon Enfants
Virginia Beach, VA
07.2024 - Current
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Actively encouraged children to develop their communication, problem-solving and social skills.
- Maintained tidy environment to comply with cleanliness and sanitation standards.
- Developed strong relationships with parents through regular communication about their child''s progress and needs.
- Oversaw daily transitions between various activities such as snack time, outdoor playtime, naptime ensuring smooth operation of daily schedule.
- Documented behavior, development and learning of children to enable tracking history and maintain accurate records.
- Enhanced children''s emotional development through empathetic communication and active listening techniques.
- Implemented creative art projects to encourage self-expression and fine motor skill development among young children.
- Led small group instruction tailored to each child''s unique abilities and interests, ensuring personalized attention during learning activities.
ASSISTANT MANAGER
Family Dollar
08.2023 - 04.2024
- Resolving customer issues and complaints effectively and efficiently
- Handling billing and payment requires
- Building rapport with customers to create a positive experience and encourage loyalty.
- Escalating customer concerns to higher levels of management when necessary
- Providing information on products, service, and promotions
Manager
Claire's Stores
Virginia Beach, VA
11.2021 - 08.2022
- Processed payments accurately.
- Boosted store sales by implementing effective promotional strategies.
- Enhanced customer support.
- Increased revenue through strategic sales initiatives.
ASSISTANT MANAGER
Small Online Boutique
07.2021 - 05.2022
- Responding to customer inquiries and providing assistance
- Creating engaging product descriptions and uploading high quality images
- Analyzing sales data identify trends and optimize product offerings
- Ensuring customer satisfaction through personalized service
- Always maintaining a positive and professional attitude
Education
High School Diploma -
Ocean Lakes High School
Virginia Beach, VASkills
- Adaptability
- Time management
- Clear communication
- Customer support
- Problem-solving skills
- Customer service
- Answering questions
- Complaint resolution
Certification
CPR
Timeline
Daycare Teacher
La Bon Enfants
07.2024 - Current
ASSISTANT MANAGER
Family Dollar
08.2023 - 04.2024
Manager
Claire's Stores
11.2021 - 08.2022
ASSISTANT MANAGER
Small Online Boutique
07.2021 - 05.2022
High School Diploma -
Ocean Lakes High School