Summary
Overview
Work History
Education
Skills
Timeline
Generic

Natalye Barrios

Levittown,NY

Summary

Reliable business professional with experience in customer service, workflow optimization and project management. Proven track record of successfully streamlining business operations and improving interpersonal relationships. Adept at analyzing data to identify trends and developing strategies to improve efficiency. Focused on customer satisfaction and team productivity. Experienced with monitoring KPIs and providing high-quality industrial production work. Proficient at quickly learning new software, procedures, and applying new knowledge with efficacy.

Overview

14
14
years of professional experience

Work History

Service & Engagement Team Member

Target Corporation
07.2020 - Current
  • Developed strong relationships with guests, team members, leaders and corporate heads to provide above and beyond customer service ensuring sales goals are met and guests are satisfied.
  • Reduced shrinkage by 10% optimizing operational efficiencies and implementing checklists reducing administrative errors.
  • Created and maintained eye-catching visual displays representing brand and to showcase new and promotional merchandise.
  • Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Ensured smooth operations during peak periods via effective time management techniques such as delegation and task prioritization.

Office Administrator & Executive Assistant to the President

Sakura Dining Corporation
09.2016 - 04.2019
  • Managed a variety of key administrative roles, executive assistant, human resources coordinator, marketing coordinator, and assisted with all matters of interdepartmental planning and execution for sushi burrito mini-chain, Hai Street Kitchen.
  • Aided in employee onboarding through training new hires on office procedures, software applications, and company policies.
  • Acted as the ADP administrator for the organization's employee payroll and benefits program for 9 stores and over 100 employees.
  • Boosted company’s profit and CRM opening new vendor accounts with third-party companies for product delivery.
  • Demonstrated exceptional multitasking abilities while juggling diverse responsibilities, including reception duties and ad-hoc administrative tasks.
  • Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
  • Safeguarded company information by maintaining strict confidentiality protocols and ensuring secure document storage practices.

Project Coordinator - Production Planning

Do & Co. New York Catering
01.2015 - 08.2016
  • Planned, managed meetings, and provided executive support to Head of Customer Relations, Costing Analyst and Production Planning team for an international event gourmet & airline catering company.
  • Developed and maintained an alert system for upcoming cycle change deadlines and incoming requests, projects, and menu presentations
  • Maintained database and spreadsheets with accurate inventory and status.

Project Coordinator

AmeriHealth Caritas Family of Companies
10.2019 - 01.2020
  • Three-month contract role coordinating and reviewing progress against plans for RFP-related projects
  • Kept projects on schedule by managing deadlines and adjusting workflows.
  • Maintained accurate documentation of all projects, facilitating efficient audits and future reference.

Publishing Assistant

Jewish Image Magazine
03.2010 - 10.2014
  • Coordinated all stages of development, ad sales, copy-editing, graphic design, production, printing, marketing, social media, and distribution for Brooklyn publication, Jewish Image Magazine.

Education

Bachelor of Arts -

Hunter College of The City University of New York
New York, NY

Skills

  • Project Management
  • Document Management
  • Database Management
  • Editing and Proofreading
  • MS Office & Adobe Creative Suite
  • Digital Communications & Marketing
  • Active Listening
  • Problem-Solving
  • Teamwork and Collaboration
  • Leadership Qualities
  • Customer Service

Timeline

Service & Engagement Team Member

Target Corporation
07.2020 - Current

Project Coordinator

AmeriHealth Caritas Family of Companies
10.2019 - 01.2020

Office Administrator & Executive Assistant to the President

Sakura Dining Corporation
09.2016 - 04.2019

Project Coordinator - Production Planning

Do & Co. New York Catering
01.2015 - 08.2016

Publishing Assistant

Jewish Image Magazine
03.2010 - 10.2014

Bachelor of Arts -

Hunter College of The City University of New York

Similar Profiles

CREATE PROFILE
Natalye Barrios