Summary
Overview
Work History
Education
Skills
Languages
Timeline

Natalyn Chamlongsupalak

Bloomington,IN

Summary

Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

8
8
years of professional experience

Work History

Server

Thai Essence
08.2024 - 08.2025
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.

Server

Cupid's Orlando
03.2022 - 01.2023
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.

Call Center

ChefsXP
08.2017 - 04.2019
  • Enhanced call center performance by implementing quality monitoring processes and providing feedback to agents.
  • Increased customer satisfaction by implementing effective call center strategies and providing timely solutions to customer concerns.

Education

Associate of Science - Psychology

Ivy Tech Community College of Indiana, Lafayette, IN
05-2025
  • Dean's List - Fall 2023, Fall 2024, Spring 2025

Skills

  • Strong work ethic
  • Exceptional customer service
  • Hospitality service expertise
  • High volume dining

Languages

English
Native or Bilingual
Thai
Native or Bilingual

Timeline

Server - Thai Essence
08.2024 - 08.2025
Server - Cupid's Orlando
03.2022 - 01.2023
Call Center - ChefsXP
08.2017 - 04.2019
Ivy Tech Community College of Indiana - Associate of Science, Psychology

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