Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
References
Timeline
Generic

Natalyn Wilinski

Peoria,IL

Summary

Organized library team member with administrative, customer service and catalog management expertise. Supports smooth library operations by accurately managing records and physical resources. Advanced user of database, software and digital catalog software. Outgoing student pursuing flexible part-time employment with weekend and evening shift options. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.

Overview

3
3
years of professional experience

Work History

Library Assistant

Peoria Public Library
Peoria, IL
07.2023 - Current
  • Assisted patrons in locating and checking out library materials.
  • Assisted in maintaining a clean, safe environment by ensuring that furniture was arranged correctly and floors were free of debris.
  • Conducted inventory of library collections on a regular basis.
  • Organized shelves, book displays, and other library areas according to established guidelines.
  • Assisted in the preparation of materials for public programs such as book clubs, lectures, story times.
  • Collaborated with staff members from other departments within the organization on projects related to increasing patron engagement.
  • Maintained accurate records of circulation activities including check-ins and outs and overdue items.
  • Scanned documents into the library's digital repository system.
  • Answered phones to respond to patron inquiries or direct calls appropriately.
  • Developed programs to promote literacy and community involvement with the library.
  • Processed payments from patrons for fines or fees associated with their accounts.
  • Maintained well-rounded knowledge of automated library systems and reference data to share with patrons and visitors.
  • Utilized library database software to catalog, track, and update materials.
  • Processed new materials including books, magazines, and multimedia for circulation.
  • Implemented and helped manage summer reading program for children.
  • Facilitated group visits and tours, providing informative sessions on library offerings.
  • Conducted periodic weeding and inventory control to maintain current library collections.
  • Assisted in managing the library's social media accounts and online presence.
  • Opened and closed library during specified hours and secured library equipment.

Assistant Store Manager

Rue21
Peoria, IL
04.2022 - 07.2023
  • Managed day-to-day operations including scheduling shifts, assigning tasks.
  • Maintained a safe working environment by enforcing safety regulations.
  • Collaborated with other departments within the organization to coordinate promotions, events, and special projects.
  • Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
  • Developed an effective system for tracking inventory levels, ensuring stock is available when needed.
  • Conducted regular performance reviews with staff members to assess individual progress and set goals for future development.
  • Analyzed market trends to identify opportunities for product expansion or improvement.
  • Organized weekly meetings with department heads to review progress on key objectives.
  • Provided leadership support during peak business hours by motivating staff members to meet targets.
  • Supervised cash handling processes to ensure accuracy of transactions.
  • Identified areas of operational inefficiency and implemented solutions to streamline processes.
  • Prepared detailed reports summarizing sales activity, customer feedback, and other relevant information.

Escape Room Actor

Escape60
Peoria, IL
04.2021 - 04.2023
  • Utilized problem-solving skills to troubleshoot technical issues during gameplay.
  • Inspected equipment regularly to identify potential maintenance needs.
  • Managed inventory of supplies such as clue cards, locks, keys.
  • Demonstrated strong knowledge of escape room rules and regulations.
  • Monitored customer progress and offered hints when needed.
  • Contributed positively towards a team atmosphere that promoted collaboration among staff members.
  • Assisted customers with solving puzzles, riddles, and clues.
  • Performed improvisational acting to enhance the immersive environment.
  • Reset rooms between each session for optimal performance.
  • Communicated effectively with other team members to provide seamless experiences for guests.
  • Checked in customers upon arrival using point-of-sale system software.
  • Conducted post-game debriefings with customers for feedback purposes.
  • Maintained an organized work area to facilitate efficient transitions between games.
  • Adapted quickly to changes in daily operations based on customer demand.

Education

High School Diploma -

Richwoods Highschool
Peoria, IL
05-2023

Skills

  • Copyright knowledge
  • Library Software Proficiency
  • Periodicals Management
  • Reference Services
  • Reader's advisory
  • Preservation techniques
  • Library event coordination
  • Telephone Etiquette
  • Skilled researcher
  • Community Outreach
  • Data Entry
  • Problem-Solving
  • Active Listening
  • Effective Communication
  • Multitasking
  • Account Records Maintenance
  • Teamwork and Collaboration

Affiliations

  • Reading
  • Hiking
  • Painting

Accomplishments

  • Earned an award for having the highest sales in my store
  • Honors two years in a row
  • Maintained leadership role in Colorguard throughout Highschool
  • Maintained Secretary position in my Highschool's Art Club for two years in a row

References

References available upon request.

Timeline

Library Assistant

Peoria Public Library
07.2023 - Current

Assistant Store Manager

Rue21
04.2022 - 07.2023

Escape Room Actor

Escape60
04.2021 - 04.2023

High School Diploma -

Richwoods Highschool
Natalyn Wilinski