Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Natan Kaplunskiy

Natan Kaplunskiy

REAL ESTATE BROKER / TEAM LEAD
Chicago,IL

Summary

Results-driven sales, real estate, and property management expert with 15 years of experience. Fosters a strong culture of integrity, continuous business performance improvement, accountability, and delivering exceptional results. Demonstrates a history of customer service excellence, business acumen, and strategic planning. Applies a collaborative approach to leadership to foster a team-oriented environment that drives substantial group sales results. MLS expertise keeps savvy to market conditions and customer preferences.

Overview

15
15
years of professional experience
2026
2026
years of post-secondary education
2
2
Certifications
2
2
Languages

Work History

Real Estate Broker /Senior Team Leader

Compass, Inc.
01.2018 - Current
  • Evaluate client requirements to provide residential and commercial real estate solutions that'll meet their needs within stipulated budget.
  • Conduct price negotiations between buyers and sellers to achieve a profitable bargain.
  • Prepare and ensure all relevant property documents are appropriately signed.
  • Maintain an up-to-date knowledge of local zoning laws, building laws and current income tax regulation.
  • Compare a property with other recently sold properties to determine its estimated market value.
  • Conduct review of property details to ensure compliance with environmental policies.
  • Carry out surveys to identify and compile the description and location of properties available for sale.
  • Present to property sellers purchase offers for approval or decline.
  • Secure contracts to put properties up for sale with real estate companies.
  • Analyzed local real estate market conditions and trends to identify profitable investment opportunities.
  • Cultivated lasting relationships with past clients through consistent follow-up contact to support their ongoing real estate needs or concerns.
  • Assisted clients in navigating the complexities of financing options, ensuring they secured suitable mortgage products for their needs.
  • Negotiated purchase contracts and lease agreements to establish maximum value for clients.
  • Increased overall office productivity by implementing streamlined systems for client management, lead tracking, and transaction coordination.
  • Spearheaded a team of agents, consistently achieving top performance through effective leadership and mentoring.
  • Provided guidance and consultation to clients to make well-informed decisions in real estate investments.
  • Conducted thorough due diligence investigations for clients to identify potential risks or concerns before proceeding with transactions.
  • Facilitated successful negotiations between buyers and sellers to reach mutually beneficial agreements in a timely manner.
  • Worked closely with clients to facilitate appropriate loans, inspections, and credit reports.
  • Managed complex transactions involving short sales, foreclosures, or other challenging situations with tactful problem-solving skills.
  • Stayed current on industry trends and market fluctuations by attending professional development courses, conferences, and networking events.
  • Utilized online marketing platforms to promote real estate services and generate leads.
  • Boosted referral business by establishing a strong network of professional contacts in the real estate industry.
  • Increased property sales by developing and implementing innovative marketing strategies for residential and commercial properties.
  • Managed roster of clients to send announcements and information on new properties.
  • Enhanced client satisfaction by providing comprehensive market analysis, tailored to their individual needs and preferences.
  • Negotiated real estate contracts to navigate transactions between buyers and sellers.
  • Collaborated with mortgage brokers, attorneys, and other stakeholders to expedite processes while maintaining clear communication channels throughout each transaction.
  • Developed innovative strategies and tactics to promote real estate listings and generate new business opportunities.
  • Liaised between property owners and prospective buyers to facilitate purchase and transfer of ownership.
  • Achieved high client retention rate by consistently delivering exceptional service and follow-up.
  • Built strong relationships with clients through exceptional communication skills and personalized service.
  • Leveraged social media platforms for property promotion, attracting attention from potential buyers.
  • Fostered team environment, sharing insights and strategies to collectively improve brokerage performance.
  • Discovered training needs and provided coaching.
  • Conducted team member meetings and updated members on best practices and continuing expectations.
  • Oversaw the successful execution of multiple projects by effectively managing risks and addressing potential issues proactively.
  • Produced weekly, daily and monthly activity reports and forecasts.

Real Estate Broker

Coldwell Banker
01.2015 - 12.2018
  • Analyzed local real estate market conditions and trends to identify profitable investment opportunities.
  • Cultivated lasting relationships with past clients through consistent follow-up contact to support their ongoing real estate needs or concerns.
  • Assisted clients in navigating the complexities of financing options, ensuring they secured suitable mortgage products for their needs.
  • Negotiated purchase contracts and lease agreements to establish maximum value for clients.
  • Increased overall office productivity by implementing streamlined systems for client management, lead tracking, and transaction coordination.
  • Spearheaded a team of agents, consistently achieving top performance through effective leadership and mentoring.
  • Provided guidance and consultation to clients to make well-informed decisions in real estate investments.
  • Facilitated successful negotiations between buyers and sellers to reach mutually beneficial agreements in a timely manner.
  • Worked closely with clients to facilitate appropriate loans, inspections, and credit reports.
  • Conducted thorough due diligence investigations for clients to identify potential risks or concerns before proceeding with transactions.
  • Managed complex transactions involving short sales, foreclosures, or other challenging situations with tactful problem-solving skills.
  • Stayed current on industry trends and market fluctuations by attending professional development courses, conferences, and networking events.
  • Utilized online marketing platforms to promote real estate services and generate leads.
  • Boosted referral business by establishing a strong network of professional contacts in the real estate industry.
  • Arranged for inspections and surveys of sold properties.
  • Developed training materials to educate newly licensed agents on industry best practices, ensuring a high level of professionalism within the team.
  • Managed roster of clients to send announcements and information on new properties.
  • Increased property sales by developing and implementing innovative marketing strategies for residential and commercial properties.
  • Negotiated real estate contracts to navigate transactions between buyers and sellers.
  • Enhanced client satisfaction by providing comprehensive market analysis, tailored to their individual needs and preferences.
  • Collaborated with mortgage brokers, attorneys, and other stakeholders to expedite processes while maintaining clear communication channels throughout each transaction.
  • Developed innovative strategies and tactics to promote real estate listings and generate new business opportunities.
  • Negotiated favorable contract terms for clients by effectively leveraging market knowledge and strong communication skills.
  • Streamlined the transaction process for clients with efficient coordination of inspections, appraisals, and closing activities.
  • Conducted competitive market analysis to determine optimal pricing for properties.
  • Expanded clientele base with exceptional service delivery, resulting in numerous positive reviews and recommendations from satisfied customers.
  • Liaised between property owners and prospective buyers to facilitate purchase and transfer of ownership.
  • Generated new leads through strategic prospecting efforts, including cold calling, door knocking, and community events participation.
  • Compared properties possessing similar features to determine competitive market prices.
  • Leveraged social media platforms for property promotion, attracting attention from potential buyers.
  • Assisted clients in staging their homes for sale, resulting in quicker sales and often above asking price.
  • Implemented referral program that significantly increased new client acquisition through satisfied customer endorsements.
  • Resolved complex issues during transactions, ensuring client satisfaction and maintaining integrity of deal.
  • Developed strong relationships with mortgage lenders, facilitating smoother financial transactions for clients.
  • Achieved high client retention rate by consistently delivering exceptional service and follow-up.
  • Conducted comprehensive market analyses for clients to ensure competitive pricing, enhancing sale opportunities.

Manager of Investment Relations

AGT Tax & Insurance Services
01.2012 - 12.2015
  • Serving as the main liaison between clients and the company.
  • Managing and coordinating marketing seminars, travel arrangements for the sales team and officers of the company, and all initial and secondary client meetings.
  • Assisting the COO in the presentation and marketing of products and services to attract future clients such as seminars, pamphlets, and speeches.
  • Management of all client accounts and working with current clients; offering new products, investment strategies, and addressing any questions/concerns.
  • Coordinating and collaborating with the Sales Teams to ensure that they are aware of existing and new client opportunities.
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Controlled costs to keep business operating within budget and increase profits.
  • Improved marketing to attract new customers and promote business.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.

Accounts Receivable Specialist

Landlock Natural Paving
01.2010 - 12.2012
  • Responsible for all billing, collections, and customer file maintenance.
  • Communicating with customers regarding their AR balances, preparing bank deposits, and making sure the billing system is up to date.
  • Performing clerical, financial, and administrative services in an office environment.
  • Processing and verifying applications for credit and soliciting payment on overdue accounts.
  • Researching and applying unallocated cash.
  • Coordinate customer credit changes with the credit department.
  • Stratify collection activities to maximize cash receipts.
  • Work closely with Vice President on customer credit issues.
  • Perform credit reference checks for customers eligible for and desiring an open credit line.
  • Responsible for such other duties and assignments which the Company deems appropriate.
  • Reduced outstanding accounts receivable balances by diligently following up on overdue payments.
  • Followed up overdue payments and payment plans from clients to establish good cash flow.
  • Prepared and mailed invoices to customers, processed payments, and documented account updates.
  • Supported month-end closing activities by reconciling accounts, preparing reports, and analyzing trends in account performance.
  • Strengthened relationships with clients by maintaining open communication channels regarding invoicing and payment schedules.
  • Aided in the reduction of bad debt write-offs through diligent monitoring of aging reports and proactive collections efforts.
  • Increased efficiency of the collections process by implementing new strategies and procedures for tracking delinquent accounts.
  • Enhanced cash flow by ensuring timely invoicing, payment application, and account reconciliation.
  • Improved customer satisfaction by providing prompt, courteous service when addressing billing concerns or inquiries.
  • Reviewed accounts on monthly basis to assess aging and pursue collection of funds.
  • Maintained accurate financial records with meticulous attention to detail in data entry and account management.
  • Contributed to a positive work environment by working closely with colleagues across departments to ensure efficient information exchange and collaboration on financial matters.
  • Negotiated payment arrangements with customers to establish timely receipt of payments.
  • Ensured the accuracy of customer records in internal systems by updating contact information, payment terms, and other relevant data as needed.
  • Ensured compliance with industry regulations and company guidelines through regular audits of financial documents and record-keeping practices.
  • Submitted cash and check deposits and generated cash receipts to record money received.
  • Trained new team members on company policies, software systems, and effective accounts receivable practices for seamless integration into the role.
  • Collaborated with sales teams to address billing discrepancies and resolve client disputes promptly.
  • Reconciled accounts receivable ledger to verify payments and resolve variances.
  • Monitored accounts to verify compliance with payment terms and schedules.
  • Utilized Microsoft Excel, QuickBooks and Oracle software to manage invoices and payments.
  • Enhanced accuracy in financial reporting by meticulously auditing accounts receivable ledgers and records.

Education

Bachelor Degree - Information Systems Security and Management

ITT Technical Institute
Mount Prospect, United States
01-2012

High School Diploma -

James B Conant
Hoffman Estates, United States
05.2001 - 01.2015

Skills

Experienced with QuickBooks software

Certification

ABR - Accredited Buyer's Representative

Timeline

ABR - Accredited Buyer's Representative

01-2024

Real Estate Broker /Senior Team Leader

Compass, Inc.
01.2018 - Current

Licensed Real Estate Agent

04-2015

Real Estate Broker

Coldwell Banker
01.2015 - 12.2018

Manager of Investment Relations

AGT Tax & Insurance Services
01.2012 - 12.2015

Accounts Receivable Specialist

Landlock Natural Paving
01.2010 - 12.2012

High School Diploma -

James B Conant
05.2001 - 01.2015

Bachelor Degree - Information Systems Security and Management

ITT Technical Institute

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Natan KaplunskiyREAL ESTATE BROKER / TEAM LEAD
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