Summary

Overview

Work History

Education

Skills

Certification

Timeline

Natan Kaplunskiy

REAL ESTATE BROKER / TEAM LEAD

Chicago,IL

Summary

Results-driven sales, real estate, and property management expert with 15 years of experience. Fosters a strong culture of integrity, continuous business performance improvement, accountability, and delivering exceptional results. Demonstrates a history of customer service excellence, business acumen, and strategic planning. Applies a collaborative approach to leadership to foster a team-oriented environment that drives substantial group sales results. MLS expertise keeps savvy to market conditions and customer preferences.

Overview

years of professional experience

2026

years of post-secondary education

Certifications

Languages

Work History

Real Estate Broker /Senior Team Leader

Compass, Inc.

01.2018 - Current

Evaluate client requirements to provide residential and commercial real estate solutions that'll meet their needs within stipulated budget.
Conduct price negotiations between buyers and sellers to achieve a profitable bargain.
Prepare and ensure all relevant property documents are appropriately signed.
Maintain an up-to-date knowledge of local zoning laws, building laws and current income tax regulation.
Compare a property with other recently sold properties to determine its estimated market value.
Conduct review of property details to ensure compliance with environmental policies.
Carry out surveys to identify and compile the description and location of properties available for sale.
Present to property sellers purchase offers for approval or decline.
Secure contracts to put properties up for sale with real estate companies.
Analyzed local real estate market conditions and trends to identify profitable investment opportunities.
Cultivated lasting relationships with past clients through consistent follow-up contact to support their ongoing real estate needs or concerns.
Assisted clients in navigating the complexities of financing options, ensuring they secured suitable mortgage products for their needs.
Negotiated purchase contracts and lease agreements to establish maximum value for clients.
Increased overall office productivity by implementing streamlined systems for client management, lead tracking, and transaction coordination.
Spearheaded a team of agents, consistently achieving top performance through effective leadership and mentoring.
Provided guidance and consultation to clients to make well-informed decisions in real estate investments.
Conducted thorough due diligence investigations for clients to identify potential risks or concerns before proceeding with transactions.
Facilitated successful negotiations between buyers and sellers to reach mutually beneficial agreements in a timely manner.
Worked closely with clients to facilitate appropriate loans, inspections, and credit reports.
Managed complex transactions involving short sales, foreclosures, or other challenging situations with tactful problem-solving skills.
Stayed current on industry trends and market fluctuations by attending professional development courses, conferences, and networking events.
Utilized online marketing platforms to promote real estate services and generate leads.
Boosted referral business by establishing a strong network of professional contacts in the real estate industry.
Increased property sales by developing and implementing innovative marketing strategies for residential and commercial properties.
Managed roster of clients to send announcements and information on new properties.
Enhanced client satisfaction by providing comprehensive market analysis, tailored to their individual needs and preferences.
Negotiated real estate contracts to navigate transactions between buyers and sellers.
Collaborated with mortgage brokers, attorneys, and other stakeholders to expedite processes while maintaining clear communication channels throughout each transaction.
Developed innovative strategies and tactics to promote real estate listings and generate new business opportunities.
Liaised between property owners and prospective buyers to facilitate purchase and transfer of ownership.
Achieved high client retention rate by consistently delivering exceptional service and follow-up.
Built strong relationships with clients through exceptional communication skills and personalized service.
Leveraged social media platforms for property promotion, attracting attention from potential buyers.
Fostered team environment, sharing insights and strategies to collectively improve brokerage performance.
Discovered training needs and provided coaching.
Conducted team member meetings and updated members on best practices and continuing expectations.
Oversaw the successful execution of multiple projects by effectively managing risks and addressing potential issues proactively.
Produced weekly, daily and monthly activity reports and forecasts.

Real Estate Broker

Coldwell Banker

01.2015 - 12.2018

Analyzed local real estate market conditions and trends to identify profitable investment opportunities.
Cultivated lasting relationships with past clients through consistent follow-up contact to support their ongoing real estate needs or concerns.
Assisted clients in navigating the complexities of financing options, ensuring they secured suitable mortgage products for their needs.
Negotiated purchase contracts and lease agreements to establish maximum value for clients.
Increased overall office productivity by implementing streamlined systems for client management, lead tracking, and transaction coordination.
Spearheaded a team of agents, consistently achieving top performance through effective leadership and mentoring.
Provided guidance and consultation to clients to make well-informed decisions in real estate investments.
Facilitated successful negotiations between buyers and sellers to reach mutually beneficial agreements in a timely manner.
Worked closely with clients to facilitate appropriate loans, inspections, and credit reports.
Conducted thorough due diligence investigations for clients to identify potential risks or concerns before proceeding with transactions.
Managed complex transactions involving short sales, foreclosures, or other challenging situations with tactful problem-solving skills.
Stayed current on industry trends and market fluctuations by attending professional development courses, conferences, and networking events.
Utilized online marketing platforms to promote real estate services and generate leads.
Boosted referral business by establishing a strong network of professional contacts in the real estate industry.
Arranged for inspections and surveys of sold properties.
Developed training materials to educate newly licensed agents on industry best practices, ensuring a high level of professionalism within the team.
Managed roster of clients to send announcements and information on new properties.
Increased property sales by developing and implementing innovative marketing strategies for residential and commercial properties.
Negotiated real estate contracts to navigate transactions between buyers and sellers.
Enhanced client satisfaction by providing comprehensive market analysis, tailored to their individual needs and preferences.
Collaborated with mortgage brokers, attorneys, and other stakeholders to expedite processes while maintaining clear communication channels throughout each transaction.
Developed innovative strategies and tactics to promote real estate listings and generate new business opportunities.
Negotiated favorable contract terms for clients by effectively leveraging market knowledge and strong communication skills.
Streamlined the transaction process for clients with efficient coordination of inspections, appraisals, and closing activities.
Conducted competitive market analysis to determine optimal pricing for properties.
Expanded clientele base with exceptional service delivery, resulting in numerous positive reviews and recommendations from satisfied customers.
Liaised between property owners and prospective buyers to facilitate purchase and transfer of ownership.
Generated new leads through strategic prospecting efforts, including cold calling, door knocking, and community events participation.
Compared properties possessing similar features to determine competitive market prices.
Leveraged social media platforms for property promotion, attracting attention from potential buyers.
Assisted clients in staging their homes for sale, resulting in quicker sales and often above asking price.
Implemented referral program that significantly increased new client acquisition through satisfied customer endorsements.
Resolved complex issues during transactions, ensuring client satisfaction and maintaining integrity of deal.
Developed strong relationships with mortgage lenders, facilitating smoother financial transactions for clients.
Achieved high client retention rate by consistently delivering exceptional service and follow-up.
Conducted comprehensive market analyses for clients to ensure competitive pricing, enhancing sale opportunities.

Manager of Investment Relations

AGT Tax & Insurance Services

01.2012 - 12.2015

Serving as the main liaison between clients and the company.
Managing and coordinating marketing seminars, travel arrangements for the sales team and officers of the company, and all initial and secondary client meetings.
Assisting the COO in the presentation and marketing of products and services to attract future clients such as seminars, pamphlets, and speeches.
Management of all client accounts and working with current clients; offering new products, investment strategies, and addressing any questions/concerns.
Coordinating and collaborating with the Sales Teams to ensure that they are aware of existing and new client opportunities.
Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Maximized performance by monitoring daily activities and mentoring team members.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Controlled costs to keep business operating within budget and increase profits.
Improved marketing to attract new customers and promote business.
Cross-trained existing employees to maximize team agility and performance.
Maintained professional, organized, and safe environment for employees and patrons.
Developed and maintained relationships with customers and suppliers through account development.
Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
Achieved departmental goals by developing and executing strategic plans and performance metrics.

Accounts Receivable Specialist

Landlock Natural Paving

01.2010 - 12.2012

Responsible for all billing, collections, and customer file maintenance.
Communicating with customers regarding their AR balances, preparing bank deposits, and making sure the billing system is up to date.
Performing clerical, financial, and administrative services in an office environment.
Processing and verifying applications for credit and soliciting payment on overdue accounts.
Researching and applying unallocated cash.
Coordinate customer credit changes with the credit department.
Stratify collection activities to maximize cash receipts.
Work closely with Vice President on customer credit issues.
Perform credit reference checks for customers eligible for and desiring an open credit line.
Responsible for such other duties and assignments which the Company deems appropriate.
Reduced outstanding accounts receivable balances by diligently following up on overdue payments.
Followed up overdue payments and payment plans from clients to establish good cash flow.
Prepared and mailed invoices to customers, processed payments, and documented account updates.
Supported month-end closing activities by reconciling accounts, preparing reports, and analyzing trends in account performance.
Strengthened relationships with clients by maintaining open communication channels regarding invoicing and payment schedules.
Aided in the reduction of bad debt write-offs through diligent monitoring of aging reports and proactive collections efforts.
Increased efficiency of the collections process by implementing new strategies and procedures for tracking delinquent accounts.
Enhanced cash flow by ensuring timely invoicing, payment application, and account reconciliation.
Improved customer satisfaction by providing prompt, courteous service when addressing billing concerns or inquiries.
Reviewed accounts on monthly basis to assess aging and pursue collection of funds.
Maintained accurate financial records with meticulous attention to detail in data entry and account management.
Contributed to a positive work environment by working closely with colleagues across departments to ensure efficient information exchange and collaboration on financial matters.
Negotiated payment arrangements with customers to establish timely receipt of payments.
Ensured the accuracy of customer records in internal systems by updating contact information, payment terms, and other relevant data as needed.
Ensured compliance with industry regulations and company guidelines through regular audits of financial documents and record-keeping practices.
Submitted cash and check deposits and generated cash receipts to record money received.
Trained new team members on company policies, software systems, and effective accounts receivable practices for seamless integration into the role.
Collaborated with sales teams to address billing discrepancies and resolve client disputes promptly.
Reconciled accounts receivable ledger to verify payments and resolve variances.
Monitored accounts to verify compliance with payment terms and schedules.
Utilized Microsoft Excel, QuickBooks and Oracle software to manage invoices and payments.
Enhanced accuracy in financial reporting by meticulously auditing accounts receivable ledgers and records.

Education

Bachelor Degree - Information Systems Security and Management

ITT Technical Institute

Mount Prospect, United States

01-2012

High School Diploma -

James B Conant

Hoffman Estates, United States

05.2001 - 01.2015

Skills

Experienced with QuickBooks software

Tenant relationship management

Proficient in Microsoft Word

Advanced Excel proficiency

Presentation design

Email management

Demonstrated sales performance

Financial investment evaluation

Contract administration

Commercial property expertise

Skilled in facilitating agent and seller dialogue

Residential and commercial marketing

CRM management