Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Natanael Diaz

Santa Cruz,CA

Summary

Detail-oriented automotive professional with a proven track record at Krafts Body Shop, excelling in surface preparation and paint adhesion techniques. Recognized for enhancing customer satisfaction through meticulous detailing and effective teamwork. Strong problem-solving abilities and adherence to safety protocols contribute to high-quality finishes and efficient project completion.

Overview

5
5
years of professional experience

Work History

Paint Prepper

Krafts Body Shop
07.2023 - Current

•Completed surface quality assessment prior to paint process initiation.

•Ensure thoroughness and precision in every assignment.

•Ensured floors were consistently swept and washed to maintain cleanliness.

•Ensured operational efficiency by staging one to two vehicles in advance.

•Achieved flat surfaces through effective sanding.

•Identified low-stock items to maintain optimal product availability.

•Maintained cleanliness of the paint booth through daily vacuuming and blowing out.

•Implemented safety protocols in the use of chemical products responsibly.

•Consistently engaged in productive activities.

•Ensured accurate diagnosis of automotive problems before escalation.

•Interpreted RO to guarantee proper time management and access to required resources.

•Ensured high productivity and seamless work flow through strong communicative skills.

•Constantly sought clarification when uncertainties arose.

•Maximized paint adhesion by properly sanding and smoothing surfaces before application.

•Maintained a safe working environment by following all safety protocols and wearing appropriate protective gear.

•Minimized overspray issues by utilizing effective masking techniques for multiple surface types.

•Increased customer satisfaction with detailed paint preparations, resulting in high-quality finishes.

•Contributed to team success by collaborating with painters and other preppers in the completion of projects.

•Adapted effectively to changing project requirements, adjusting work methods as necessary based on specific client needs or requests.

•Reduced rework rate by carefully masking areas not designated for painting.

Car Detailer

Krafts Body Shop
07.2023 - Current

• Shifted automobiles between designated cleaning zones with precision.

• Prepared car for warehouse entry by cleaning with power washer.

• Utilized professional-grade cleaning agents effectively.

•Insect remover

•Interior cleaner

•Glass cleaner

•Brake Cleaner

• Amaral

•Managed vehicle placement to optimize space utilization.

•Assigned individual keys to each automobile.

•Conducted final inspections to verify absence of paint overspray and imperfections.

Consistently demonstrated punctuality by arriving promptly each day.

•Maintained tidy and arranged work environment.

•Refined small imperfections on surfaces and headlights.

•Completed full-service washes that included vacuuming interiors, shampooing carpets, degreasing engines, polishing chrome accents, applying wax coatings to exteriors.

•Enhanced customer satisfaction by thoroughly cleaning and detailing vehicles.

Cashier

Grocery Outlet
06.2020 - 09.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Addressed customer needs and made product recommendations to increase sales.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
  • Promoted store promotions and incentive programs to increase overall sales revenue.
  • Managed inventory levels effectively, reducing stock shortages and minimizing wastage.

Education

Monterey High School
Monterey, CA
06.2018

Skills

  • Body filler application
  • Detail-oriented
  • Priming surfaces
  • Safety procedures
  • Coating inspection
  • Surface preparation
  • Masking

Languages

Spanish
Full Professional

Timeline

Paint Prepper

Krafts Body Shop
07.2023 - Current

Car Detailer

Krafts Body Shop
07.2023 - Current

Cashier

Grocery Outlet
06.2020 - 09.2021

Monterey High School
Natanael Diaz