Skilled Technical Operator offering proven strengths in maintenance scheduling and quality assurance along strong mechanical abilities. Eager to apply several years of experience by taking on a new growth-oriented position.
Overview
11
11
years of professional experience
Work History
Technical Operator
Unilever
Jefferson City, MT
11.2021 - 10.2025
Operated production machinery to ensure efficient product flow.
Monitored equipment performance and performed routine maintenance checks.
Collaborated with team members to troubleshoot operational issues.
Adhered to safety protocols and maintained a clean work environment.
Assisted in training new operators on equipment operation and safety standards.
Recorded production data accurately for quality control purposes.
Communicated effectively with supervisors regarding production needs and challenges.
Maintained records of all service calls and repairs performed on the system.
Participant Services Representative
Wipro
Jefferson City
02.2017 - 05.2019
Built relationships with participants through positive attitude and communication.
Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
Facilitated customer inquiries through various communication channels.
Resolved any issues or complaints from participants in a professional manner.
Provided accurate information about services and troubleshooting procedures.
Maintained accurate records of participant information in the database system.
Managed participant accounts using Wipro's CRM system for efficient tracking.
Quality Technician
Johnson Controls
Eldon, Missouri
11.2014 - 03.2016
Implemented testing procedures for materials and components used in manufacturing.
Conducted quality inspections on products to ensure compliance with specifications.
Collaborated with production teams to identify and resolve quality issues promptly.
Ensured that all materials meet required specifications before releasing them for use in production.
Documented inspection results and maintained accurate quality control records.
Investigated or reported questionable test results.