Natania Conde
Buffalo,NY
Summary
Proven track record of enhancing office efficiency at Goodwill Inc by implementing a new record-keeping system, reducing document retrieval time. Skilled in cleaning, sanitizing, and organization, demonstrating strong attention to detail and the ability to work independently. Excelled in customer service and team collaboration, significantly contributing to a healthier, more productive work environment.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
10
10
years of professional experience
Work History
Residential Life Custodian
Buffalo State College
03.2018 - 12.2020
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Kept building spaces premises clean inside and outside.
- Maintained a well-organized supply closet for easy access to necessary tools.
- Moved furniture for cleaning and set up for special events.
- Enhanced cleanliness and safety by regularly sanitizing high-touch surfaces.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
- Followed safety protocols and safe use of protective gear to prevent injury to self and others.
- Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
- Collaborated with other custodial staff to complete larger projects efficiently and effectively.
- Responded quickly to emergency situations such as spills or leaks, minimizing damage and ensuring safety.
- Upheld high standards of cleanliness in outdoor spaces through regular trash removal, sweeping, and landscaping duties.
- Ensured a healthy learning environment with thorough daily cleaning of classrooms, restrooms, and common areas.
- Checked in and stocked inventory throughout facility.
- Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
- Reported damages and hazardous conditions to management for further action.
- Supported event setup and tear-down, contributing to successful school functions.
- Cleaned equipment and machinery to maintain in optimum working condition.
- Assisted in inventory management to ensure adequate supplies were always available for custodial needs.
- Participated in ongoing training opportunities to stay up-to-date on best practices in facilities maintenance.
- Increased efficiency by conducting routine inspections on custodial equipment and performing necessary maintenance tasks.
- Reported vandalism or other damage to property to supervisor.
- Bolstered security measures, regularly checking doors and windows for proper closure after hours.
Assistant Administrative Secretary
Goodwill Inc
09.2010 - 01.2018
- Streamlined office processes by implementing efficient filing and organizational systems.
- Implemented a new record-keeping system which greatly reduced time spent searching for documents when needed urgently by upper management personnel.
- Provided backup support for other administrative staff during times of high volume or absenteeism, demonstrating flexibility and strong teamwork abilities.
- Trained new staff on company policies and procedures while serving as a resource for questions or concerns throughout their onboarding process.
- Assisted in the preparation of reports, presentations, and correspondence for senior management, ensuring accuracy and timely completion.
- Proactively identified opportunities for process improvements within the office environment leading to increased productivity and efficiency.
- Developed a more organized database system for client contact information, streamlining future communications efforts.
- Efficiently handled multi-line phone systems while directing calls appropriately based on urgency level or departmental relevance.
- Coordinated schedules, appointments, and travel arrangements for executives, improving time management and overall efficiency.
- Maintained strict confidentiality of sensitive information while handling a high volume of administrative tasks.
- Consistently maintained a professional demeanor even in high-pressure situations, providing reliable assistance to executives under tight deadlines.
- Responded to inquiries from callers seeking information.
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Sorted, opened, and routed incoming correspondence and deliveries to help senior leaders respond quickly to business and customer requirements.
- Facilitated timely review of proposals, correspondence and documentation to achieve key strategic initiatives.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Volunteered to help with special projects of varying degrees of complexity.
- Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
Education
GED -
EOC of Erie Community College
Buffalo, NY07-2010
Skills
- Cleaning and sanitizing
- Work independently
- Responsible and dependable
- Customer service
- Attention to detail
- Time management
- Team collaboration
- Damage reporting
- Work orders
- Client communication
- Inventory management
- Organization
Languages
German
Limited Working
English
Native or Bilingual
Spanish
Native or Bilingual
Thai
Limited Working
Timeline
Residential Life Custodian
Buffalo State College
03.2018 - 12.2020
Assistant Administrative Secretary
Goodwill Inc
09.2010 - 01.2018
GED -
EOC of Erie Community College
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