Summary
Overview
Work History
Education
Skills
Timeline
Generic

Natania Ramkisoon

Queens

Summary

Detail-oriented and motivated professional with experience in customer support, administrative assistance, and property management. Skilled in handling client communications, managing documentation, and problem-solving in fast-paced environments. Seeking a remote work opportunity where I can leverage strong organizational skills, time management, and communication abilities to provide excellent support to teams and clients.

Overview

5
5
years of professional experience

Work History

Section 8 Coordinator

Samson Management LLC
03.2024 - 08.2025
  • Answered high-volume phone calls and assisted tenants with rent and lease-related inquiries.
  • Processed rent payments, verified checks against tenant accounts, and maintained accurate records.
  • Collaborated with local agencies to connect tenants with resources, promoting self-sufficiency and stability.
  • Prepared new leases and renewals, ensuring compliance with Section 8 program requirements.
  • Collaborated with housing authorities and Section 8 program representatives to secure lease approvals.


Assistant Property Manager

John B Lovett & Associates
11.2021 - 09.2022
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Provided daily remote and onsite administrative support for 15+ buildings with 400+ units.
  • Managed high-volume phone calls, emails, and tenant requests with professional communication.
  • Drafted and distributed notices, memos, and meeting documents.
  • Coordinated with clients, tenants, and management through multiple communication channels.
  • Tracked and processed lease renewals and apartment alterations.

Leasing Assistant

Wavecrest Management Team
01.2021 - 11.2021
  • Handled tenant communication through email, phone, and management software.
  • Processed lease applications, verified income, and uploaded documents into database.
  • Scheduled virtual and in-person property showings and maintained organized records.
  • Processed rent payments and tenant renewals with attention to detail.
  • Managed move-in/move-out processes efficiently by conducting inspections, coordinating cleaning services, and completing necessary paperwork in a timely manner.

Education

No Degree - Business Administration And Management

Queensborough Community College
Oakland Gardens, NY
06-2027

High School Diploma -

Hillcrest High School
Jamaica, NY
06-2020

Skills

    Remote Communication (Phone, Email, Chat, Video Conferencing)

    Customer Service & Conflict Resolution

    Administrative Support & Document Management

    Lease Preparation & Rent Processing

    Section 8 Housing Program Knowledge

    Scheduling & Calendar Management

    Data Entry & Record Keeping

    Time Management & Task Prioritization

    Technical Tools: Microsoft Office Suite, Building Link, Butterfly MX, BJM, Google Workspace

Timeline

Section 8 Coordinator

Samson Management LLC
03.2024 - 08.2025

Assistant Property Manager

John B Lovett & Associates
11.2021 - 09.2022

Leasing Assistant

Wavecrest Management Team
01.2021 - 11.2021

No Degree - Business Administration And Management

Queensborough Community College

High School Diploma -

Hillcrest High School