Natania Rosa

Work History

Attendant

Honey Dew Donuts

01.2014 - 10.2024

Performed routine maintenance tasks on equipment, identifying potential issues before they escalated into larger problems.
Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
Responded to customer requests efficiently and with knowledgeable assistance.
Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
Executed daily tasks such as restocking supplies, processing payments, and assisting customers with questions or concerns.
Provided excellent customer service to guests by promptly responding to inquiries and requests.
Collaborated with team members to improve overall service quality and guest experience.
Contributed to a positive work atmosphere by maintaining open communication with colleagues and supervisors.
Assisted with inventory management to ensure adequate stock levels were maintained for smooth operations.
Maintained a clean and safe environment for guests through regular inspection and cleaning tasks.
Promptly responded to all requests for assistance.
Greeted customers and offered them assistance.
Resolved customer complaints in a timely manner, demonstrating professionalism and empathy.
Maintained cleanliness and organization in all guest areas to ensure pleasant environment.
Assisted in training new attendants, sharing best practices and tips for efficient service.
Self-motivated, with a strong sense of personal responsibility.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Worked well in a team setting, providing support and guidance.
Demonstrated respect, friendliness and willingness to help wherever needed.
Passionate about learning and committed to continual improvement.
Worked flexible hours across night, weekend, and holiday shifts.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Strengthened communication skills through regular interactions with others.
Adaptable and proficient in learning new concepts quickly and efficiently.
Learned and adapted quickly to new technology and software applications.
Demonstrated strong organizational and time management skills while managing multiple projects.

Hostess

Bom Caldo

01.2013 - 12.2013

Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Answered customer questions about hours, seating, and menu information.
Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Delivered pick-up and curbside orders to guests.

Babysitter

Working At Home Side Job

02.2010 - 10.2012

Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
Communicated positively with children and guardians.
Organized and cleaned home after activities by picking up toys and straightening up play room.
Taught children to organize toys, wash hands, and share by leading by example.
Built lasting bonds with the families I worked with through excellent communication skills creating strong rapport which led me being recommended amongst friends.
Prepared healthy, age-appropriate snacks and meals.
Reassured children when upset providing emotional support and stability.
Planned fun outings and educational activities to keep children entertained.

Food Service Worker

Edible Arrangements

10.2009 - 12.2009

Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.

Summary

Overview

Work History

Attendant

Hostess

Babysitter

Food Service Worker

Education

Associate Degree In Nursing -

Skills

Certification

Additional Information

Languages

Timeline

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