Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Nataniel Terron Barreto

Summary

Motivated worker with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Seeking employment that will broaden my skill-set, help me gain more working experience, and satisfy my desire to be a well-rounded, talented and useful individual.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Server & Host

BJ's Restaurant and Brewhouse
08.2018 - 11.2023
  • Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
  • Assisted servers with food delivery during peak hours to ensure timely service for all guests.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
  • Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
  • Collaborated with kitchen staff to communicate dietary restrictions or special requests from customers, ensuring accurate meal preparation.
  • Contributed to team success through effective communication and cooperation with coworkers and management.
  • Maintained up-to-date knowledge of menu offerings and daily specials to accurately inform guests about their options.
  • Improved guest experience by offering personalized recommendations based on individual preferences and dietary requirements.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.

Server & Host

Junior's Pizza
08.2020 - 05.2021
  • Provided hospitality by serving food, bartending, and hosting at the restaurant, creating a great and unforgettable experience for guests.
  • Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maximized table turnover rate by efficiently managing reservations and seating arrangements.
  • Trained new hires on restaurant policies, procedures, and exceptional customer service standards.

Sales Representative

Pro Vacation Group
07.2019 - 08.2020
  • Provided customers with great customer service and utilized quick-witted critical thinking and problem-solving skills.

Intern

Waypointe Real Estate Company
01.2018 - 05.2018
  • Performed basic clerical duties, maintained records, filed, and managed social media for the company.
  • Enhanced intern productivity by assisting with project coordination and providing ongoing support.
  • Streamlined office processes for improved efficiency and time management through regular organization and filing.
  • Assisted with project management tasks, leading to more efficient execution and timely completion of projects.

Education

Associate of Arts - Business Administration And Management

VALENCIA COLLEGE
Orlando, FL
12.2021

Skills

  • Bilingual (Spanish/English)
  • Quick learner and smooth decision maker
  • Manages time responsibly
  • Guest Engagement
  • Food Running
  • Sales Expertise
  • Delighted and hopeful when it comes to helping people
  • Positive Attitude
  • Safe Food Handling
  • Works well with others and gets along with people easily
  • Exceptional Customer Service
  • Reliable and Responsible
  • Food Inspection
  • High-Volume Dining

Certification

  • SafeStaff Food Handler Certification
  • Crowd Management Certification

Timeline

Server & Host

Junior's Pizza
08.2020 - 05.2021

Sales Representative

Pro Vacation Group
07.2019 - 08.2020

Server & Host

BJ's Restaurant and Brewhouse
08.2018 - 11.2023

Intern

Waypointe Real Estate Company
01.2018 - 05.2018

Associate of Arts - Business Administration And Management

VALENCIA COLLEGE

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Nataniel Terron Barreto