Hi, I’m
Natanya Parsons
Marysville,WA
Know the true value of time; snatch, seize, and enjoy every moment of it. No idleness, no laziness, no procrastination: never put off till to-morrow what you can do to-day.
Philip Dormer Stanhope, Lord Chesterfield
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
11
years of professional experience
3
Certification
Work History
OffRoad Espresso
Barista Shift Lead
08.2022 - Current
Job overview
- Serve close to 100 customers daily, quickly and efficiently and created strategies, like memorizing customers names and their drinks, to prevent delays.
- Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
- Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
- Memorized ingredients and recipes for wide variety specialty drinks.
- Trained, scheduled, and supervised multiple barista workers to maintain and uphold store policies and optimize staffing patterns.
ConnectWise
Administrative Assistant
05.2012 - 10.2015
Job overview
- Answered multi-line phone system, routing calls, delivering dozens of messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Scheduled all office meetings and client appointments for staff teams.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Created and maintained databases to track and record customer data.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Coordinated and scheduled meetings and conference calls to optimize scheduling of senior and entry level staff.
- Assisted development and implementation of new administrative procedures for onboarding new admin assistants.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Processed customer orders accurately and within agreed timeframes to meet service standards.
- Drafted correspondence and other documents for CEO and department heads in company's voice.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Assisted coworkers with special tasks on daily basis.
- Volunteered to help with special projects of varying degrees of complexity
Education
Everett Community College Everett, WA
Associates in Technical Arts
06.2015
Skills
- Office Management
- Project Planning
- Self Starter
- Internal Communications
- Proofreading
- PC Proficiency
- Recordkeeping
- Sorting and Labeling
- Meeting Minutes
- Database Administration
- Customer and Client Relations
- 10-Key Proficiency
- Prioritization
- Typing Proficiency
- Business Correspondence
- Customer and Client Relations
- 10-Key Proficiency
- Prioritization
- Typing Proficiency
- Business Correspondence
- Customer and Client Relations
- 10-Key Proficiency
- Prioritization
- Typing Proficiency
- Business Correspondence
- Customer Needs Assessments
- Employee Scheduling
Certification
- CAP - Certified Administrative Professional
- Certified Legal Office Assistant
- Certified Office Assistant
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Similar Profiles
Corey HoeftCorey Hoeft
Salesman at OffRoad WarehouseSalesman at OffRoad Warehouse
Trevor ChapinTrevor Chapin
Sales Manager at Total Offroad & MoreSales Manager at Total Offroad & More
Natalie MedinaNatalie Medina
Customer Service Representative at EJ OffroadCustomer Service Representative at EJ Offroad
Luis BautistaLuis Bautista
Sales Associate at Nike Factory StoreSales Associate at Nike Factory Store
Adamari GonzalezAdamari Gonzalez
Sales Associate/Lead Key Holder at Hollister.CoSales Associate/Lead Key Holder at Hollister.Co