Natanya Sacalxot
Houston,TX
Summary
Motivated esthetician graduate eager to learn and grow in a skin care position. I am an organized, efficient and hard working person, and am willing to discover new ideas which can be put into practice effectively. I am a good listener and quick learner, able to communicate well with a group and on an individual level. I am able to motivate and direct my talents and skills to meet objectives. Abilities also include suggesting and selling products to clients. Eager to join a spa as an esthetician staff member.
Overview
5
5
years of professional experience
Work History
Claims Adjuster
Hartford Steam Boiler Insurance Co
Houston, TX
04.2019 - Current
- Maintained a customer-oriented environment, and ensured exceptional service to deliver a memorable claims experience.
- Investigate insurance claims and property damage to determine the liability of a company in relation to the damage at hand.
- Review coverage and policy language
- Responsible for claims payments, reserves and direct payments to insured.
- Researched relevant laws, regulations, legal decisions and precedents to determine appropriate course of action.
Esthetician Student & Front Desk Receptionist
TCP Beauty Barber College
Houston, TX
11.2022 - 06.2023
- Provided facial treatments such as cleansing, exfoliation, extractions, and massage.
- Assisted spa in activities such as staff meetings, promotions and housekeeping duties. Provided excellent customer service, analyzed skin condition and made appropriate product recommendations.
- Performed skincare and body treatments, including waxing, eyelash extensions, make-up applications and lash lifts.
- Provided facial, scalp, and neck massages for a relaxing experience
- Promptly answered multi-line phone, returned clients calls and scheduled appointments. Maintained appropriate decorum and professionalism at all times.
- Assisted in the development of customized skin care regimens for clients.
- Maintained cleanliness of treatment room and equipment between appointments.
- Greeted clients upon arrival to spa and provided information about services offered.
Lash Technician
Pure Lash Spa
Houston, TX
02.2019 - 12.2022
- Assisted with client consultations to determine the best type of lash extension for each individual's needs.
- Performed lash extensions, classic and volume sets, as well as lash lifts for clients.
- Provided aftercare instructions to clients regarding proper care of their eyelash extensions.
- Worked with guests to understand their long-term skincare goals, and provided education about skin and eyelash services.
- Communicated with guests via phone and email to set up appointments, memberships, and upgrades
- Increased gift card sales by 15% by proactively recommending gift cards to customers, especially during seasonal events.
- Responsible for entire social media presence. Scheduling, marketing, customer service and store decor.
Education
Esthetician - Esthetics
TCP Beauty Barber College
Houston, TX06-2023
BBA - Business Administration
Texas Southern University
Houston, Tx05-2015
High School Diploma -
North Forest High School
Houston, TX05-2011
Skills
- Risk Assessment
- Damage Assessment
- Highly Motivated
- Outstanding Client Care
- Consultative Sales Strategies
- Social Media Marketing
- Spa Treatment Services Expert
- Retail Sales
- Scheduling
- Sanitation and Sterilization
- Makeup Application
- Full body waxing
- Lash extensions
- Chemical Peels
- Skin Care
- Massages
- Facials
- Lash lift
References
References available upon request.
Timeline
Esthetician Student & Front Desk Receptionist
TCP Beauty Barber College
11.2022 - 06.2023
Claims Adjuster
Hartford Steam Boiler Insurance Co
04.2019 - Current
Lash Technician
Pure Lash Spa
02.2019 - 12.2022
Esthetician - Esthetics
TCP Beauty Barber College
BBA - Business Administration
Texas Southern University
High School Diploma -
North Forest High School
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