Natanya Williams
Hueytown,AL
Summary
Seasoned Personal Caregiver and Patient Care Technician with a proven track record of enhancing patient satisfaction and well-being. Expert in medication administration and providing emotional support, I excel in delivering compassionate care and fostering strong patient relationships. Demonstrated ability to improve client health through personalized attention and skilled care coordination.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Personal Caregiver
Virginia Stephens
06.2024 - Current
- Maintained clean, safe, and well-organized patient environment.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Ensured client safety by closely monitoring their health conditions and promptly addressing any concerns or emergencies.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Improved client satisfaction by providing personalized care and attention to their unique needs.
- Promoted client health by assisting with daily hygiene tasks, medication administration, and regular exercise routines.
- Provided basic grooming and hygiene assistance to patients.
- Monitored progress and documented patient health status changes to keep care team updated.
- Provided emotional support for clients during difficult times, fostering trust and strong rapport.
- Provided respite care for family caregivers, allowing them to take breaks and focus on personal needs while maintaining a high level of care for their loved one..
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Provided compassionate and patient-focused care to cultivate well-being.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.///
Hairstylist for Children
Cookie Cutters Haircuts For Kids
12.2021 - Current
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Collaborated with fellow stylists to create a positive work environment and share best practices.
- Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
- Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
- Educated customers on products to maximize benefits.
- Resolved guest complaints about service or style.
- Counted and documented opening and closing cash amounts daily.
- Completed safety training and certifications to minimize risk of infection or injury to customers.
- Maintained clean and organized work station, complying with health and safety standards.
- Answered phone calls and emails to schedule client appointments.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Developed loyal following of clients by providing high-quality services.
Personal Caregiver
Tom Tapley
03.2022 - 04.2023
- Maintained clean, safe, and well-organized patient environment.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Ensured client safety by closely monitoring their health conditions and promptly addressing any concerns or emergencies.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Improved client satisfaction by providing personalized care and attention to their unique needs.
- Promoted client health by assisting with daily hygiene tasks, medication administration, and regular exercise routines.
- Provided basic grooming and hygiene assistance to patients.
- Managed household duties for clients, ensuring a clean and organized environment conducive to their wellbeing.
- Developed positive relationships with clients by demonstrating empathy, patience, flexibility, which led to increased trust between caregiver and client.
- Provided emotional support for clients during difficult times, fostering trust and strong rapport.
- Built strong relationships with clients to deliver emotional support and companionship.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders..
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Provided compassionate and patient-focused care to cultivate well-being.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
PCT
Bessemer West Hospital
08.2013 - 10.2014
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
- Maintained clean and safe environment to promote patient safety and comfort.
- Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
- Fostered strong relationships with colleagues, contributing to a collaborative work environment that prioritized teamwork among staff members.
- Facilitated smooth transitions between shifts by maintaining thorough documentation of patient care activities and observations.
- Reduced stress for patients and families through effective communication and empathetic support.
- Maintained strict adherence to infection control protocols, minimizing risk of disease transmission within the clinical environment.
- Ensured safety and well-being of patients through diligent observation and reporting of changes in condition.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
Patient Care Technician
Thomas Hospital
03.2004 - 12.2004
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
- Maintained clean and safe environment to promote patient safety and comfort.
- Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
- Fostered strong relationships with colleagues, contributing to a collaborative work environment that prioritized teamwork among staff members.
- Reduced stress for patients and families through effective communication and empathetic support.
- Maintained strict adherence to infection control protocols, minimizing risk of disease transmission within the clinical environment.
- Improved patient satisfaction with attentive communication and responsiveness to needs.
- Enhanced teamwork by collaborating closely with nurses and doctors to coordinate patient care.
- Ensured safety and well-being of patients through diligent observation and reporting of changes in condition.
- Enhanced patient comfort by providing compassionate bedside care and support.
- Provided emotional support to patients and families, easing their stress and anxiety during hospital stays.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
Education
No Degree - Certified Clinical Medical Assistant
Jefferson State
Birmingham, AL12.2024
No Degree - Certified Nursing Assistant
Lawson State
Bessemer, AL08.2013
High School Diploma -
Hewitt Trussville High School
Trussville, AL06.1991
Skills
Meal Preparation
Bathing Assistance
Medication Administration
Social interaction
Dressing assistance
Compassionate Care
Emotional Support
Behavioral Management
Personal Hygiene Assistance
Dementia Care
Bedridden care
Grooming assistance
First Aid Training
Patient Care
Disability Support
Elderly Care
Multitasking and Organization
Respectful and Compassionate
Verbal and written communication skills
Problem-Solving
Daily living assistance
Direct Patient Care
Strong Ethics
Patient Assessments
PPE Usage
Patient Companionship
End of life care
Fast Learner
Laptop and Tablet Operation
Vital signs monitoring
Patient Observation
Blood Glucose Testing
Infection control standards
Catheter Care
Specimen Collection
Professional Bedside Manner
Clinical Training
Hospice and palliative care
CPR Certification
Recording vital signs
Calm Under Stress
Attention to Detail
Inpatient Care
Medical Terminology@
Heartsaver CPR AED (CPR AED)
Certified Nursing Assistant (CNA)
Emotional Intelligence
Certification
I am currently enrolled in the CCMA program at Jefferson State College. I will complete my clinicals the first week of January 2025.
Timeline
Personal Caregiver
Virginia Stephens
06.2024 - Current
Personal Caregiver
Tom Tapley
03.2022 - 04.2023
Hairstylist for Children
Cookie Cutters Haircuts For Kids
12.2021 - Current
PCT
Bessemer West Hospital
08.2013 - 10.2014
Patient Care Technician
Thomas Hospital
03.2004 - 12.2004
No Degree - Certified Clinical Medical Assistant
Jefferson State
No Degree - Certified Nursing Assistant
Lawson State
High School Diploma -
Hewitt Trussville High School
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