Human services professional with experience in task management, administrative support, and client relations. Skilled in problem-solving, communication to achieve organizational goals.
Overview
7
7
years of professional experience
Work History
Recreation Coordinator
HELP USA
Mount Vernon, NY
12.2024 - 06.2025
Plan and implement developmentally appropriate recreational programs that promote socialization, empowerment, and overall well-being for all age groups.
Supervise and support recreation staff through regular meetings and individual coaching.
Conduct community outreach to secure partnerships, in-kind donations, and local resources for residents and programs.
Maintain a safe, healthy, and engaging environment while developing resource guides for free or low-cost recreational opportunities.
Manage the recreation department budget, addressing operational needs, new initiatives, and future goals.
Housing Case Manager
GMHC
New York, NY
03.2024 - 06.2024
Managed caseloads of single adults, families, and young adults, providing home visits, inspections, and ongoing case management services.
Delivered counseling, advocacy, and healthcare linkages while making referrals to internal and external service providers.
Completed and maintained all required documentation, including service plans, assessments, progress notes, inspections, and funder-mandated reports (AWARDS).
Ensured housing stability by educating clients on tenancy terms, monitoring rent payments, and offering hospital or off-site visitation support.
Collaborated with staff and community partners to meet contract deliverables, attend organizational meetings, and connect clients to essential resources.
Recreation Aide
HELP USA
Mount Vernon, NY
06.2018 - 06.2021
Provided homework assistance to the youth.
Collaborated with the families to best support their housing concerns.
Assisted in the planning and organizing programs, special and seasonal events.
Set up and organized equipment needed for specific program(s), oversaw residents involved by encouraging participation.
Maintained records and reports while performing administrative tasks, including completing paperwork and answering telephones.
Connected with appropriate resources to support clients’ self-efficacy and growth.