Natarsha Mendes-Elliott
Haverhill,Massachusetts
Summary
Passionate about promoting lasting client satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
11
11
years of professional experience
Work History
Head Chef
Community Action Head Start
09.2017 - 04.2024
- Elevated company reputation by consistently creating high-quality, innovative dishes and maintaining top-notch presentation standards.
- Streamlined kitchen operations for increased efficiency through effective staff scheduling and proper inventory management.
- Fostered positive working environment by promoting teamwork and open communication among all kitchen staff members.
- Managed food costs effectively with careful menu planning, accurate portion control, and utilization of seasonal ingredients.
- Places and Expedites orders efficiency
- Prepares ingredients by following EEC recipes
- Adheres to proper food handing, sanitation, and safety procedures;maintains temperatures and Hazards
- Attends to the deatils
Lead Shift Supervisor
Renaissance Golf Club
08.2015 - 09.2018
- Enhanced team productivity by implementing efficient shift scheduling and task delegation.
- Reduced employee turnover rate by fostering a positive work environment and addressing staff concerns promptly.
- Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
- Improved clients satisfaction rates with consistent quality checks and timely resolution of complaints.
- Supervise and train housekeeping staff, including scheduling and scheduling and assigning tasks. Ensure all rooms and common areas are cleaned and maintained to high standards. Develop and implement cleaning procedures and protocols. conduct quality control checks to ensure the company meets expectations.
Forklift Operator
The Boston Globe
03.2013 - 10.2015
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Reduced loading times for shipping trucks by efficiently organizing and staging pallets.
- Ensured timely delivery of products by accurately picking orders from storage areas.
- Maintained optimal inventory levels with precise forklift operation and proper storage techniques.
Education
GED -
Roxbury Community College
Boston, MA04.2013
Skills
- Signature dish creation
- Banquets and catering
- Choke certification
- Serve Safe Certification
- Allergen Certification
- Business Planning
- Senior Leadership Support
- Customer Relations
- Verbal and Written Communication
- Telephone Skills
- Machinery Upkeep
- Monthly Reconciliations
Timeline
Head Chef
Community Action Head Start
09.2017 - 04.2024
Lead Shift Supervisor
Renaissance Golf Club
08.2015 - 09.2018
Forklift Operator
The Boston Globe
03.2013 - 10.2015
GED -
Roxbury Community College
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