Natascha Strong
Cypress,TX
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
17
17
years of professional experience
Work History
Administrative Assistant
Cypress Fairbanks ISD
08.2018 - 06.2024
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Created and maintained databases to track and record student data.
- Organized office events such as holiday parties or team-building activities, promoting a positive student and staff and boosting employee morale.
- Collaborated on special projects as assigned by leadership and the Parent Teacher Organization, contributing research findings or coordinating event logistics as needed for success.
Office Manager
William David Homes
02.2017 - 07.2018
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained computer and physical filing systems.
- Updated reports, managed accounts, and generated reports for company database.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
Assistant Property Manager
Preston Properties, Inc.
01.2007 - 12.2009
- Followed up on delinquent tenants and coordinated collection procedures.
- Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Served as point-of-contact between residents and building personnel thereby effectively managing daily concerns or inquiries.
- Established strong, professional relationships with residents by promoting team collaboration and delivering exemplary service.
- Communicated effectively with owners, residents, and on-site associates.
- Developed annual operating budgets and forecasts, as well as sales and marketing plans.
Education
Bachelor of Arts - Liberal Arts And General Studies
Colorado State University
Fort Collins, COSkills
Customer Service
Computer Skills
Office Administration
Microsoft Word
Microsoft Excel
Microsoft Outlook
Customer and client relations
Computer Proficiency
Critical Thinking
Social media knowledge
Timeline
Administrative Assistant
Cypress Fairbanks ISD
08.2018 - 06.2024
Office Manager
William David Homes
02.2017 - 07.2018
Assistant Property Manager
Preston Properties, Inc.
01.2007 - 12.2009
Bachelor of Arts - Liberal Arts And General Studies
Colorado State University
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