Summary
Overview
Work History
Education
Skills
Timeline
Generic

Natasha A Deitz

Iona,ID

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Background includes administrative, financial and customer service experience.

Overview

11
11
years of professional experience

Work History

Cash Posting Specialist

Mountain View Hospital
02.2019 - Current
  • Pulled Electronic Fund Transaction bank deposits
  • Downloaded Explanation of Payments off all insurance websites
  • Completed data entry tasks with accuracy and efficiency.
  • Processed insurance payments and maintained accurate documentation of payments.
  • Input data into computer programs and filing systems.

Customer Service Representative

Mountain View Hospital
03.2018 - 02.2019
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.

Office Assistant

American Family Insurance
02.2017 - 03.2018
  • Interacted with customers by phone, email, or in-person to provide information.
  • Built relationships with clients using active listening and issue resolution to provide excellent service.
  • Responded to customer calls swiftly to resolve issues and answer questions.
  • Prepared and reviewed insurance applications to verify compliance with regulations.

Clerk

United States Post Office
10.2012 - 02.2017
  • Sorted mail according to size, shape and destination.
  • Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
  • Provided service and sales to walk-in customers.
  • Used computer systems to track packages and update client information.

Education

No Degree - Medical Assisting

Brigham Young University - Idaho
Rexburg, ID

High School Diploma -

Sugar-Salem High School
Sugar City, ID
05.2010

Skills

  • Microsoft Excel
  • Customer Service
  • Medical Terminology Knowledge
  • Data Entry
  • Monthly Closings
  • EMR Systems
  • Self-Motivated
  • Dependable and Responsible
  • Organization and Time Management

Timeline

Cash Posting Specialist

Mountain View Hospital
02.2019 - Current

Customer Service Representative

Mountain View Hospital
03.2018 - 02.2019

Office Assistant

American Family Insurance
02.2017 - 03.2018

Clerk

United States Post Office
10.2012 - 02.2017

No Degree - Medical Assisting

Brigham Young University - Idaho

High School Diploma -

Sugar-Salem High School

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Natasha A Deitz