Goal-driven Healthcare Administration professional well-versed in recruiting, training and managing employees to provide exceptional resident services. Highly organized and hardworking with excellent planning and program management skills.
Overview
17
17
years of professional experience
Work History
Home Care Coordinator
Best Care Agency
01.2017 - Current
Assist in the educational development for in-services classes and patient reports
Coordinate schedules with caregivers, clients, or clients' family
Provide caregivers with the resources and tools that are needed to succeed in their positions
Assess patients' needs and provide referrals if needed for coordination of care
Re-enforcing agencies policies to patients' family and effectively communicate caregivers tasks via phone and emails
Corresponds with patients and aides via phone to address concerns in a professional manner
Provide detailed reports on any occurring incident and effectively communicate patients' needs to ensure caregivers are monitoring and maintaining patients' safety
Check caregivers attendance to ensure that they arrive at the patients' home on time
Ensure that aides are submitting their timesheet and using HHAexchange app to clock in their time
Adjust aides schedules to reflect the time indicated in the HHAX Mobile app
Keep track of patients hospitalizations and discharge
Serve as liaisons between patients and health insurance policy
Screen caregivers for covid-19 and ensure test results are submitted to aides and patients' family
Keep track of patients family vacation to ensure caregivers return to their assigned case in a timely manner.
Home Care Specialist
Heart to Heart Agency
01.2016 - 01.2017
Assisted patient's with personal hygiene
Picked up medication and groceries if needed or instructed by the patient's family
Assisted in the daily exercises based on physician guidelines
Kept track of patient's daily routine and documented any changes
Assisted with oral hygiene, hair care, and recorded temperature, pulse, and respiration
Reported any changes in the patient's conditions or occurring family situations to the agency.
Home Care Specialist
United Jewish Council
01.2008 - 01.1995
Served as a liaison between clients, families, and physicians
Scheduled appointments and provided home care to elderly and disabled
Assisted clients with medication and therapy sessions
Accompanied clients to appointments and other activities - as required and instructed by physicians
Supervised and documented clients progress
Provided reports on incidents and ensured patients' wellness and safety.