Natasha Alphonso
Springfield Gardens,NY
Summary
Dedicated housekeeping professional with experience at Amtrak Railroad, recognized for enhancing guest satisfaction through exceptional bathroom cleaning and meticulous attention to detail. Proficient in proper chemical usage and waste disposal, I excel in creating a clean and welcoming environment, showcasing strong organizational skills and a commitment to excellence.
Overview
5
5
years of professional experience
Work History
Housekeeping Cleaner
Amtrak Railroad
01.2021 - Current
- Contributed to positive guest experiences with meticulous attention to detail when sanitizing bathrooms, making beds, and restocking amenities.
Housekeeper
Radio City
11.2019 - 01.2021
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Fostered positive working relationship with housekeeping and maintenance staff to ensure quick resolution of guest concerns.
Education
Diploma - Business
Long Island City H.s
Long Island City, NY Queens 06.1998
Skills
- Bathroom cleaning
- Kitchen cleaning
- Waste disposal
- Proper chemical usage
- Window cleaning
- Dusting techniques
- Housekeeping
- Mopping and sweeping
- Vacuuming and sweeping
Timeline
Housekeeping Cleaner
Amtrak Railroad
01.2021 - Current
Housekeeper
Radio City
11.2019 - 01.2021
Diploma - Business
Long Island City H.s
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