Natasha Alvarez
Kissimmee,FL
Summary
Dynamic Assistant Manager with a proven track record at tainos bakery, excelling in staff management and customer service. Spearheaded operational strategies, enhancing productivity and resolving complex customer complaints. Skilled in sales monitoring and team motivation, I significantly contributed to creating a cohesive, efficient work environment. Diligent professional with many years of experience maintaining seamless business operations. Smoothly administers budgets, trains staff and monitors procedures to maximize efficiency and balance objectives with operational requirements. Exceptional skills in inventory management, loss prevention, and vendor negotiation. Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Asistent Manager
tainos bakery
Kissimmee, FL
08.2023 - Current
- Communicated regularly with customers to gain insights into their needs.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
- Supervised daily operations including scheduling shifts, assigning duties.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Assigned work and monitored performance of project personnel.
- Delegated work to staff, setting priorities and goals.
Education
Bachelor of Science -
UEN Elias Calixto Pomp A
Venezuela07-2017
Skills
- Sales monitoring
- Budget assistance
- Recruiting and interviewing
- Employee performance evaluation
- Product and service sales
- Customer service
- Money handling
- Team motivation
- Coaching and mentoring
- Consulting
- Staff management
- Promotional planning
- Problem-solving
Certification
- food control manager
Languages
Spanish
Native/ Bilingual
English
Professional
Italian
Limited
Timeline
Asistent Manager
tainos bakery
08.2023 - Current
Bachelor of Science -
UEN Elias Calixto Pomp A
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