Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Natasha Aquino

Frankfort ,KY

Summary

Versatile and dynamic, with a proven track record at B&B Hospitality Group, excelling in fast-paced environments and enhancing customer satisfaction through exceptional service and cleanliness. Demonstrates strong communication and problem-solving skills, adept at fostering teamwork and professionalism. Achieved significant improvements in operational efficiency and customer engagement.

Friendly Bartender with exceptional positive attitude. Keep work area clean, stocked and conveniently organized at all times. Successful in delivering quality service in fast-paced environments with high-volumes of patrons.

Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience.

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Event Bartender

B&B Hospitality Group
07.2024 - Current
  • Enhanced customer experience by providing personalized drink recommendations and engaging in friendly conversation.
  • Skillfully managed cash transactions while maintaining accurate accounting records throughout each shift.
  • Assisted in event setup procedures by arranging bar stations and stocking necessary items in an orderly fashion.
  • Effectively handled high-pressure situations during peak hours without compromising the quality of customer service or drink preparation.
  • Contributed to successful marketing initiatives by collaborating with the team on promotional materials highlighting signature beverages.
  • Showcased extensive knowledge of various cocktails, spirits, wine, and beer offerings, assisting guests in making informed choices.
  • Maintained cleanliness and organization of bar area, adhering to health and safety regulations.
  • Promoted a safe environment for guests by consistently monitoring alcohol consumption patterns and intervening when necessary.
  • Fostered positive and inclusive atmosphere, making every guest feel welcomed and valued.
  • Fostered a positive work environment among team members through effective communication and a collaborative approach to problemsolving.

Bartender

Sadexo
06.2024 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.

Event Bartender

Spectrum
06.2024 - Current
  • Enhanced customer experience by providing personalized drink recommendations and engaging in friendly conversation.
  • Skillfully managed cash transactions while maintaining accurate accounting records throughout each shift.
  • Assisted in event setup procedures by arranging bar stations and stocking necessary items in an orderly fashion.
  • Effectively handled high-pressure situations during peak hours without compromising the quality of customer service or drink preparation.
  • Maintained cleanliness and organization of bar area, adhering to health and safety regulations.
  • Built strong relationships with regular clients, leading to increased bookings for private events.

Bartender Ky Derby

Levy Restaurants
05.2024 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Developed creative bar menus and drink recipes by researching emerging industry trends.
  • Prepared garnishes by evenly slicing and pitting fruits.
  • Prepared custom drink orders by accurately measuring and mixing house ingredients.
  • Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
  • Maintained impeccably clean, attractive and well-stocked bar area.

Construction Business Owner

Craftmasters LLC
06.2020 - Current
  • Established strong customer relationships through excellent communication and attentive service.
  • Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
  • Maintained a safe work environment by enforcing strict safety protocols and regularly updating staff on industry best practices.
  • Delivered exceptional results under tight deadlines by prioritizing tasks effectively and delegating responsibilities appropriately throughout the team.
  • Increased customer satisfaction with personalized service offerings, addressing specific needs and preferences.
  • Interacted well with customers to build connections and nurture relationships.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.

Education

No Degree -

Henry County High School
Henry County Ky
05-2012

Skills

  • Cleanliness and Organization
  • Strong Communication Skills
  • Fast Paced Environment Adaptability
  • Efficient multitasking
  • Team player attitude
  • Reliable and punctual
  • Flexible schedule availability
  • Adherence to Regulations
  • Professional Appearance
  • Alcohol Safety Awareness
  • Fast Learner
  • Customer Service
  • Problem-Solving
  • Teamwork and Professionalism

Certification

  • ServSafe Alcohol - National Restaurant Association.
  • TIPS (Training for Intervention ProcedureS) Certification - Health Communications, Inc.
  • STAR Certificate

Timeline

Event Bartender

B&B Hospitality Group
07.2024 - Current

Bartender

Sadexo
06.2024 - Current

Event Bartender

Spectrum
06.2024 - Current

Bartender Ky Derby

Levy Restaurants
05.2024 - Current

Construction Business Owner

Craftmasters LLC
06.2020 - Current

No Degree -

Henry County High School

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Natasha Aquino