Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Natasha Armstrong

Natasha Armstrong

Phoenix,AZ

Summary

Dynamic warehouse associate with a strong work ethic and forklift certification, adept at packaging and labeling for Amazon. Proven ability to enhance team collaboration and ensure safety while achieving daily targets. Exceptional customer service skills developed as a cashier at QuikTrip, fostering repeat business through effective problem-solving and attention to detail.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Warehouse Associate

Amazon
01.2022 - 01.2025
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Worked safely around moving machinery.
  • Collaborated with team members to achieve daily targets and complete tasks efficiently.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Consistently lifted materials weighing as much as Number pounds.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
  • Shipped material and performed boxing, packing, labeling, and preparation of related documents.
  • Drove forklifts, pallet jacks and other equipment to move materials.
  • Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.

Cashier

QuikTrip
01.2022 - 03.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.

Server

Applebee's Grill + Bar
03.2020 - 11.2021
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.

Education

High School Diploma - General Studies

Coolidge High School
Coolidge, AZ
05.2029

Skills

  • Packaging and labeling
  • Attention to detail
  • Problem-solving
  • Team collaboration
  • Lifting and sorting
  • Labeling and boxing
  • Shipping and receiving
  • Warehouse safety
  • Heavy lifting
  • Pallet jacking
  • Pallet jack operations
  • Basic math
  • Barcode scanning
  • Forklift certified
  • Cleaning and organizing
  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Professional appearance
  • Safe food handling
  • Cash register operation
  • Payment processing
  • POS system operations

Certification

Food Handlers Card

Timeline

Warehouse Associate

Amazon
01.2022 - 01.2025

Cashier

QuikTrip
01.2022 - 03.2023

Server

Applebee's Grill + Bar
03.2020 - 11.2021

High School Diploma - General Studies

Coolidge High School

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