Overview
Work History
Work Availability
Summary
Work Preference
Timeline
Hi, I’m

Natasha Ayala

Buffalo,NY

Overview

7
years of professional experience

Work History

Family Dollar

Assistant Manager
01.2022 - 03.2023

Job overview

  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.

Tim Horton

Store Manager
06.2016 - 01.2022

Job overview

  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
Availability
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Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.

Work Preference

Work Type

Full Time

Work Location

On-SiteRemote

Important To Me

401k match4-day work weekTeam Building / Company RetreatsFlexible work hoursPersonal development programsWork-life balanceCareer advancementPaid sick leavePaid time off

Timeline

Assistant Manager
Family Dollar
01.2022 - 03.2023
Store Manager
Tim Horton
06.2016 - 01.2022
Natasha Ayala