Natasha Ayala
Safety
Buffalo,NY
Summary
Dynamic safety professional with a proven track record at Amazon, enhancing operational and child safety through strict protocols and audits. Excelled in team building and training development, significantly improving customer satisfaction at Salsaritas and Tim Hortons. Skilled in occupational safety and fostering teamwork, adept at driving safety standards and collaborative success.
Overview
9
9
years of professional experience
Work History
Safety
Amazon
01.2023 - Current
- Enhanced child safety by implementing strict supervision protocols and conducting regular safety audits.
- Enhanced operational safety, meticulously adhering to company and regulatory safety standards.
- Enhanced workshop safety, implementing comprehensive safety protocols and training for all staff.
Superior
Tops
05.2021 - 02.2023
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Assistant Manager
Salsaritas
08.2020 - 02.2023
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
- Implemented staff training programs to elevate service standards and knowledge.
- Improved customer satisfaction by resolving complaints and inquiries promptly.
Assistant Manager
Tim Hortons
07.2016 - 02.2020
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Developed strong working relationships with staff, fostering a positive work environment.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Facilitated clear communication between employees and upper management through regular meetings and updates.
Education
Cleveland Hill High School
Cheektowaga, NY07.2019
Skills
Occupational safety
Safety courses
Team Building
Program activities
Training and mentoring
Training development
Meeting leadership
Safety audits
Process Analysis
Teamwork and Collaboration
Decision-Making
Written Communication
Type Software Proficiency
Timeline
Safety
Amazon
01.2023 - Current
Superior
Tops
05.2021 - 02.2023
Assistant Manager
Salsaritas
08.2020 - 02.2023
Assistant Manager
Tim Hortons
07.2016 - 02.2020
Cleveland Hill High School