Creative customer care professional dedicated to consistently surpassing service goals with unparalleled support for customer needs. Smoothly manages both incoming and outgoing calls and remote requests by applying strong organizational, research and time management skills. Solid history of success in fast-paced work environment.
Handled multifaceted clerical tasks (e.g., data entry, filing, records management and billing) as the assistant to the to CEO and Office Manager. Coordinated travel arrangements, maintained database and ensured the delivery of premium service. Quickly became a trusted assistant known for “can-do” attitude, flexibility and high-quality work.
Highlights: Serve as Assistant to the Office Manager; greet visitors and answer telephone, provide information; keyboard correspondence and related matters; prepare and maintain files and records.