Natasha Bartley
Pontiac,MI
Overview
12
12
years of professional experience
Work History
Freelance Writer/Blogger
NCB Productions
03.2018 - Current
- Freelance writing and blogging.
Credit Analyst
Binson's Medical Equipment and Supplies
10.2022 - 01.2023
- Collections, Customer payments, Customer Support, Insurance verification, Billing, Aging accounts reports
Customer Service Representative
Concentrix
08.2022 - 10.2022
- Assisted customers with a warm and professional attitude, Assisted customers with questions, Handled emails, inbound calls, and outbound calls, Processed Insurance updates, Managed customer accounts, Handled billing issues and order inquiries
Patient Service Representative
Carenet Healthcare Services
09.2021 - 10.2021
- Appointment scheduling, Patient Registration, Outbound and inbound calling, Provide triage support and assign urgent or low priority cases to available nurses for health advice
Billing Specialist
R1 RCM
05.2015 - 03.2018
- Outpatient and Inpatient Medical Billing for hospitals in different states, Selected to join team taking on several new hospital accounts, Processed over 100+ claims daily, Worked multiple EMRs from hospitals in Michigan, Wisconsin, Alabama, and Tennessee
Front Desk Associate
Michigan Institute of Urology
04.2015 - 05.2015
- Appointment scheduling, Provided patients with pre-operative instructions over the phone, Front desk registration
Head Cashier
The Home Depot
07.2012 - 01.2014
- Supervised and observed 20+ cashiers, Generated cash related documents and related reports, Trained new cashiers, Assisted with complex customer service needs, Handled customer concerns, on-line orders, and questions at Service Desk
Skills
- E-Commerce
- Medical Terminology
- Medical Billing
- Blogging
- WordPress
- Search Engine Optimization (SEO)
- Insurance Verification
- Documentation review
- Clerical Experience
- Microsoft Office
- Leadership
- Analysis skills
Groups
Golden Key Honor Society
Timeline
Credit Analyst
Binson's Medical Equipment and Supplies
10.2022 - 01.2023
Customer Service Representative
Concentrix
08.2022 - 10.2022
Patient Service Representative
Carenet Healthcare Services
09.2021 - 10.2021
Freelance Writer/Blogger
NCB Productions
03.2018 - Current
Billing Specialist
R1 RCM
05.2015 - 03.2018
Front Desk Associate
Michigan Institute of Urology
04.2015 - 05.2015
Head Cashier
The Home Depot
07.2012 - 01.2014
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