Versatile professional with proven skills in cost-effective property operations, maintaining high occupancy rates and generating steady revenues. Collaborated with tenants, owners and service providers to consistently meet property management requirements. Coordinated repairs, met with prospective tenants and resolved business concerns.
Overview
5
5
years of professional experience
Work History
Residential Property Manager
Apex Tours
Atlanta, GA
02.2024 - Current
Developed and maintained strong working relationships with owners and tenants to minimize hassle for both parties.
Responded promptly to repair requests from tenants in a professional manner.
Negotiated rates and prepared documents such as communization, pooling and production sharing agreements.
Oversaw projects through timely inquiry response, event coordination and on-site support for feature film productions and events.
Built relationships with service vendors and submitted associated billing statements.
Responded to tenant maintenance requests according to agreed conditions for building functionality.
Prepared and submitted monthly tenant visit logs.
Oversaw daily operations, maintenance, and administration of various properties.
Exercised direct supervision over property staff.
Created detailed reports for landlords on the condition of their properties.
Provided support to tenants regarding any issues or concerns they had about their rental units.
Cleaner Supervisor
Bedazzled Cleaning Service
Atlanta, GA
06.2020 - Current
Provide guidance, support and direction to cleaners, ensuring they have the necessary resources to complete their duties.
Train new cleaners on job procedures, safety protocols and proper use of cleaning products and equipment.
Develop performance objectives for cleaners with an emphasis on quality service delivery; conduct appraisals as required.
Inventoried incoming supplies and placed items in stock for use by personnel.
Managed team of employees, daily progress reports and overall project planning.
Organise regular deep cleans in critical areas such as bathrooms or kitchens; monitor progress throughout the process.
Created schedules, shift reports and other business documentation to coordinate housekeeping needs.
Monitored supply levels and requested new items to maintain completing daily cleaning tasks.
Respond promptly to customer complaints regarding cleanliness issues or any other related matters.
Education
Associates in Business Management - Business Administration And Management
Massey Business College
Atlanta, GA
08-1991
Skills
Fair housing compliance
Legal and regulatory compliance
Rent collection
Property management expertise
Property inspections
Lease administration
Marketing and advertising
Work order monitoring
Tenant relations
Grounds maintenance
Property marketing and promotion
Customer service-focused
Accomplishments
Current owner of Bedazzled Cleaning Services
References
References available upon request.
Timeline
Residential Property Manager
Apex Tours
02.2024 - Current
Cleaner Supervisor
Bedazzled Cleaning Service
06.2020 - Current
Associates in Business Management - Business Administration And Management
Finance and Human Resources Specialist at Landmark Educational Tours, GoBlueTours, Juniper ToursFinance and Human Resources Specialist at Landmark Educational Tours, GoBlueTours, Juniper Tours