Natasha Billups

• Provide assistance to all Company developed inquiries (both previously received and
  new), through the complete inquiry cycle from Inquiry to Start including, taking inbound calls and making outgoing calls, scheduling appointments, interviewing students,
  receiving applications, making recommendations regarding prospective students ability to
  benefit from the education and training, and doing the necessary follow-up to ensure that
  students attend orientation and start school as scheduled.
• Update CampusVue for all associated activities when working with inquiries using Contact
  Manager and the Admissions and Contact Manager Folders.
  • Provide a high level of customer service and ensure all inquiries are contacted and record
  each call in the Contact History section of CampusVue.

• Personally develop inquiries through outside contacts and student referrals.
• Relies upon experience to exercise discretion to make judgments regarding routine and
non-routine issues.
• A wide degree of creativity is expected to expand the Company’s recruiting process and
methods.
• May develop work schedule to attend out ofschool events such as Career Fairs.
• Complete the Admissions (Blue Folder) using the Student File checklist and Document
Track and Scan all required documents as indicated on the checklist into CampusVue. This includes securing high school/GED graduation verification.

Report all recruitment activity daily to the Campus Director of Admissions.
• Attend admissions meetings and training sessions as scheduled.
• Meet with the Campus Director of Admissions to review the media calendar to be
prepared for inquiry flow.
• Comply with the Admissions Policy and Procedure and the policies of regulatory bodies.
• Admissions Representatives are non-exempt employees and are required to work flexible
hours. Admission Representatives will be required to occasionally work early evenings
and Saturday hours in order to fulfill the responsibilities of the position.
• Perform other tasks as assigned by the Director of Admissions.

• Reviewed credit applications for risk factors and credit worthiness.
• Conducted client interviews and performed in-depth assessments to determine eligibility.
• Ensured compliance with all regulatory requirements through diligent record-keeping and strict adherence to company policies.
• Reviewed credit reports, financial statements and transactions to verify accuracy and completeness.
• Completed daily money reports and balancing.
• Generated weekly reports and operational data.
• Opened and closed branch.

• Processed export overseas bookings.
• Coordinated closely with shipping and logistics departments to ensure timely delivery of orders, minimizing delays or disruptions for customers.
• Consistently payed attention to detail to ensure shipping instructions were accurate to avoid delays for shipments.
• Managed database system containing sensitive information pertaining to client profile.
• Researched and followed up on customer issues regarding export shipments.
• Developed strong relationships with clients to grow business networks.
• Made timely, sound decisions and ensured all required documentation is accurate and up to date.
• Exceeded quality and met deadlines.
• Adhered to metrics

• Processed premium insurance payments.
• Maintained a strong focus on service delivery and continuous quality improvement.
• Referred clients to public and private resources that support their overall well-being if they no longer qualified for the insurance.
• Navigated complex benefit program policies with confidence and accuracy.
• Worked effectively using multiple systems Worked remotely.
• Assisted customers by approaching conversations with a positive attitude and attentiveness.
• Trained new employess